Mick Schott | Page 17

It was a great experience. A young lady came and checked on me twice. Very nice staff all around. A young lady came and checked on me twice. Very nice staff all around. More

by biancamunoz Verified Customer Verified Customer

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Thank you for being patient enough to schedule me a last minute appointm to get me in a oil change after leaving work minute appointm to get me in a oil change after leaving work More

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I needed a replacement key fob for my Toyota Highlander. The parts lead confirmed the items were in stock and they booked my service appointment. Once I arrived, Mick carefully explained how the process wou The parts lead confirmed the items were in stock and they booked my service appointment. Once I arrived, Mick carefully explained how the process would look and took care of having my new key set up. Overall it was a great experience. More

by charlottelogan Verified Customer Verified Customer

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My Highlander broke down at 5:30 Friday evening and Mick stayed after 6 to check me in. Saturday they diagnosed the problem and ordered the replacement part. They promised me it would be ready at noon on Mo stayed after 6 to check me in. Saturday they diagnosed the problem and ordered the replacement part. They promised me it would be ready at noon on Monday and they were finished by 11 am. The car performed well on my drive back home to Houston. Mick kept me informed completely during the whole process. More

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I’m relatively new to this dealership as I have had Hondas for many years. The waiting area is very nice. I like the fact that they text you updates on your car’s status and give you a very accurate ap Hondas for many years. The waiting area is very nice. I like the fact that they text you updates on your car’s status and give you a very accurate approximate wait time. Friendly staff. My one wish is that I really would like a car wash at the end of service as I always received at the Honda dealership. That is my only disappointment with this Toyota service! More

by lisalisa_75032 Verified Customer Verified Customer

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Employees were friendly, respectful, helpful, energetic, courteous, forward looking. I was updated how long more I may be waiting, thus I was not bored. I’m grateful for their wonderful service. and thank courteous, forward looking. I was updated how long more I may be waiting, thus I was not bored. I’m grateful for their wonderful service. and thank you Toyota of Rockwall More

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Service was good, I have no complaints, thank you for keeping my car up to date keeping my car up to date More

by kirsten.l.mba Verified Customer Verified Customer

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Very efficient and friendly staff! Wait time was actually early. Restrooms are very clean with private stalls! I will continue to have my Lexus serviced there! Wait time was actually early. Restrooms are very clean with private stalls! I will continue to have my Lexus serviced there! More

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Staffs were professional and friendly. I got my car serviced and I would recommend this location. I got my car serviced and I would recommend this location. More

by jextras1989 Verified Customer Verified Customer

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I appreciate the hospitality a d the quickness of the shop. Ty for getting the job done in a timely manner shop. Ty for getting the job done in a timely manner More

by manlpz30 Verified Customer Verified Customer

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