Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 12

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
862 Reviews
4.8

862 Reviews

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862 Reviews of Mick Schott

September 24, 2025

Dealership Rating
Employee Rating

Excellent service. Staffs are friendly and we were well taken care off. We definitely will recommend Toyota of Rockwall to our friends More

by tvergel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 24, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 24, 2025

Dealership Rating
Employee Rating

So happy Toyota finally fixed their car wash! I was upset about the car wash being broken! More

by mld_slv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 24, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

September 21, 2025

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Employee Rating

Only intention is to squeeze the customer out and earn commission. Please try and work honestly and not seeing dollar sign whenever you see a customer. Very Very poor service More

by sibupjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 24, 2025

Toyota of Rockwall responded

Jacob, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

September 20, 2025

Dealership Rating
Employee Rating

Was going to get a ride back to work… but the fast service was amazing they had me in and out in less than an hour. More

by mauro cobian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 20, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 19, 2025

Dealership Rating
Employee Rating

Great service! Fast and efficient! I was in and out of the service department in record time. More

by Lovinlifekeeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 19, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 17, 2025

Dealership Rating
Employee Rating

The service is quick and very friendly. I would recommend this place to my friends. More

by krchen0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 17, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 12, 2025

Dealership Rating
Employee Rating

Second visit to Toyota of Rockwall for service. Good communication and fast service. We will continue to use them for service on our 4 Runner More

by smdranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 12, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 08, 2025

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Employee Rating

Awesome service. People were so friendly and professional at Toyota Rockwall. Thank-you all very much. More

by mikeeata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Sep 08, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2025

Dealership Rating
Employee Rating

Curtious and professional. Comfortable waiting area.introduce themselves to the customers.great place no hassles More

by hambone842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Lonnie Wade

Sep 08, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

September 06, 2025

Dealership Rating
Employee Rating

Calm, Relaxed Sales Floor, Polite, Professional, Well-Spoken Personnel, Authentic Negotiations, Uniquely Peaceful Environment, Head and Shoulders above the 5 I visited More

by oliviafranklin58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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