Michael Wenzel
Michael Wenzel at Volkswagen of Salem

Michael Wenzel

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
46 Reviews
4.6

46 Reviews

Write a Review

46 Reviews of Michael Wenzel

December 15, 2024

Dealership Rating
Employee Rating

The sales people were very nice. I did feel there was too much "back and forth" during the negotiation process and honestly was surprised my almost final offer wasn't accepted as it More

by ddtfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Morgan, Kaulin

Dec 16, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 14, 2024

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Awesome Customer service and an awesome dealership. They make buying a new car fun and enjoyable. More

by JDEKUYPER1977
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rose

Dec 16, 2024

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 14, 2024

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The salesman were very nice and took great care of me. The interior of the dealership is also very nice and they had free hot chocolate, red bulls, snacks, etc. More

by Kyla Graeber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rose , Kaulin Froebe

Dec 16, 2024

Volkswagen of Salem responded

Hi Kyla: Thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 08, 2024

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Peter our salesman was great to work with. He was knowledgeable of the cars we were searching for. The whole team made this a great experience for my first time buyer daughter. More

by DBURTON5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 09, 2024

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 28, 2024

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People at the dealership were nice and informative, got the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again More

by bentonrussell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 22, 2024

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Very clean and orderly. Worked with a nice salesman. They needed to offer some free foid. More

by ROSEANN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: F Richard

Nov 25, 2024

Volkswagen of Salem responded

Thank you, Roseann, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 18, 2024

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Employee Rating

Kept at dealership for 8 hours, made to feel forced to sign contract to hold the car being repaired. Sexual harassment onsite More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 21, 2024

Volkswagen of Salem responded

Providing a positive experience is our top priority, Diana, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 17, 2024

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Mike in financing was amazing. Thank you for all of Peter's help as well. More

by BRIEGRIESBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Volkswagen of Salem responded

Brie, We are very happy to hear that Mike and Peter provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 10, 2024

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Employee Rating

Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 28, 2024

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Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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