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Michael Wenzel

Overview Reviews (90) Inventory (223)

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Michael Wenzel

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.5

90 Reviews

4.5

90 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (90) Inventory (223)

90 Reviews of Michael Wenzel

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March 13, 2026

Dealership Rating

Employee Rating

Great people, caring, ready to serve and helpful with questions and answering ones before I could ask questions and answering ones before I could ask More

by WEEB85

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Hunsaker, Jose Robinson

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Mar 13, 2026 -

Volkswagen of Salem responded

Thrilled to hear our team provided caring support and anticipated your needs so you felt fully informed. Thank you for purchasing your new Volkswagen Tiguan, and please reach out anytime with questions. We look forward to serving you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 22, 2026

Dealership Rating

Employee Rating

Salesman was great. He took the time to show me how the electrical gadgets worked and was patient. He took the time to show me how the electrical gadgets worked and was patient. More

by NROCHELLESUS3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gregory Bell , Dam

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Feb 22, 2026 -

Volkswagen of Salem responded

We’re thrilled you enjoyed the walkthrough of the electrical features on your new Volkswagen ID. Buzz. It’s great to hear our team took the time to make everything clear and comfortable. Thank you for the five-star review. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 21, 2026

Dealership Rating

Employee Rating

Dema, Jeremy and the whole team at Volkswagen of Salem were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — j were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — just great communication and excellent customer service from start to finish. Highly recommend if you’re looking for an easy and enjoyable car-buying experience. More

by AROBERTS11

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Reid , Dmytro Zolotarov

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Feb 21, 2026 -

Volkswagen of Salem responded

Thanks for sharing your experience and for recommending us. We’re delighted our team provided a transparent, professional process that felt smooth and stress-free without any surprises. Please reach out if we can assist again down the road. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 08, 2026

Dealership Rating

Employee Rating

Professional, good communication and care about customers satisfaction , I had a positive experience buying from them and they provided excellent after sale service satisfaction , I had a positive experience buying from them and they provided excellent after sale service More

by SALAMEH.S.OBEIDAT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Reid, Tanya Risseeuw , anthonycaccamise

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Jan 09, 2026 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 01, 2026

Dealership Rating

Employee Rating

Can't get a title or any information on where it is. Need title. Right now. Need title. Right now. More

by OHANA688

Verified Customer

Recommend Dealer

Other Employees Tagged: Erin Stack , Several people. Salesman was Dema. Ok but pushy. Wouldn't sell me the car I went in for. First finance guy was a jerk. Mike I think was his name. The lady who handles title transfers refused to call me. The car was totaled a week later getting hit by an o

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Jan 01, 2026 -

OHANA688 responded

I want to know where title is . DMV has not received it and I can’t get paid without it from my insurance company. Lady who does this refuses to call me back. I want to know when it was taken to DMV.

Jan 01, 2026 -

OHANA688 responded

Done with answers

Jan 09, 2026 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 21, 2025

Dealership Rating

Employee Rating

Professional and customer oriented. Would highly recommend the dealership to anyone looking to buy a new car. Would highly recommend the dealership to anyone looking to buy a new car. More

by RANDYFELLOW3892

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales

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Nov 21, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2025

Dealership Rating

Employee Rating

Dema, our sales associate was great to work with. The location is convenient and clean. The process was seamless and quick. The location is convenient and clean. The process was seamless and quick. More

by ALEXA.SELEDKOV

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 20, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 27, 2025

Dealership Rating

Employee Rating

Pleasant car buying experience, would highly recommend working with Dema for your next car. The whole team at Salem VW was great to work with. working with Dema for your next car. The whole team at Salem VW was great to work with. More

by XXICDBOY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dema

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Oct 27, 2025 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 30, 2025

Dealership Rating

Employee Rating

Quick and easy remote sale out of state with fast shipping. I would buy from them again. shipping. I would buy from them again. More

by padrian

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erin Stack

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Sep 30, 2025 -

Volkswagen of Salem responded

September 27, 2025

Dealership Rating

Employee Rating

VW of Salem. Everyone at VW Dealership help me find my next car. They all went out of their way to help me. I want to say thank you “DEMA “ for helping me and the Everyone at VW Dealership help me find my next car. They all went out of their way to help me. I want to say thank you “DEMA “ for helping me and they were very helpful. The person that did all paperwork. Did great job helping me make right decisions getting coverage on my car. Thank You All For Helping Me.👍 🇺🇸 if i ever need another car I will be returning to VW again . More

by STEVE1010SS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: DEMA

Report | Print

Sep 27, 2025 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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