Michael Rammah | Page 21

Kudos to Michael R. in the Service Dept. He mentioned something that was noticed when the tires on my only one-year old vehicle were rotated -- "Dry Rot" in the tread co in the Service Dept. He mentioned something that was noticed when the tires on my only one-year old vehicle were rotated -- "Dry Rot" in the tread columns on all four tires! -- Very Strange! Two Other Notes... * Neither the Multi Function Inspection Form or my receipt/service report sheet noted the tire "dry rot". This would have been helpful to have when trying to get warranty replacement from a tire dealer. * My glovebox owners manual, etc. kit did not contain a warranty booklet for the Yokohama tires factory-installed on my vehicle. It contained a booklet for Bridgestone/Firestone tires. This was obviously not helpful in figuring out how to proceed with my pursuit of warranty replacements. More

by RNOLAN1 Verified Customer Verified Customer

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Always have a positive experience; communication is great and staff are very friendly and approachable. So far, never felt pressured and service has always been more than satisfactory. and staff are very friendly and approachable. So far, never felt pressured and service has always been more than satisfactory. More

by SILVERSOX Verified Customer Verified Customer

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Very helpful. Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. Very helpful.Very helpful. More

by PHART4 Verified Customer Verified Customer

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Efficient service and good communication about my vehicle’s service progress. I would recommend this dealership. vehicle’s service progress. I would recommend this dealership. More

by smcdonahue Verified Customer Verified Customer

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This Subaru service center is always the best. I can easily book appointments when I need them. The staff is always friendly and keeps you informed about timing. I’ll never take my car anywhere e I can easily book appointments when I need them. The staff is always friendly and keeps you informed about timing. I’ll never take my car anywhere else! More

by MEGANROTH Verified Customer Verified Customer

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Rodrigo Palacio (821) was very informative, friendly and managed expectations exceptionally well. Would go back again managed expectations exceptionally well. Would go back again More

by MATT.HAMMOND131313 Verified Customer Verified Customer

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I was happy with the recall which took over two years to complete because of whatever being beyond the control of the dealership…happy it finally was completed…luckily not a lot of night driving…wanted the complete because of whatever being beyond the control of the dealership…happy it finally was completed…luckily not a lot of night driving…wanted the manger to check under the car for a broken pipe ( I believe) but he said I have to have a diagnosis. I just needed a visual because the problem is very obvious..then if the visual didn’t work,then we could kick in the diagnostic evaluation…thanks for listening More

by PIZZABUT1 Verified Customer Verified Customer

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Michael was wonderful. He understood what needed to be done and it was. Great and efficient service. He understood what needed to be done and it was. Great and efficient service. More

by tom@tclouser.org Verified Customer Verified Customer

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I really appreciate the attention to detail and the respect for my time that the service providers show at Albrecht Subaru. They take the time to explain what needs to be done to the car, and also prov respect for my time that the service providers show at Albrecht Subaru. They take the time to explain what needs to be done to the car, and also provide a service record that I can file and access later. It’s always a pleasure to do business with the dealership. More

by MARY98 Verified Customer Verified Customer

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Michael, my service advisor did a great job solving the issue with my car. He communicated daily and kept me informed of the progress of the repair. He is an asset to Subaru and its service department. issue with my car. He communicated daily and kept me informed of the progress of the repair. He is an asset to Subaru and its service department. More

by Gloucester Verified Customer Verified Customer

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