Dealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
Employee Video
194 Reviews
Write a Review194 Reviews of Michael Caccese
January 03, 2025
Mike had the exact car I wanted out on lease, kept me informed when it would be turned in, I was in no hurry, waited about 2 months person who had it leased decided to purchase a new car had to wait for informed when it would be turned in, I was in no hurry, waited about 2 months person who had it leased decided to purchase a new car had to wait for their delivery. Mike kept me aware of the process, called me when It was turned in, we went tried it, gave deposit awaiting the title to complete the sale. Everyone especially Ryan?? Walked us thru all the accessories and bells and whistles, he was most helpful and did a very thorough and patient with us, he went abive and beyond to make sure we would appreciate all the car was equipped with. Financial rep was also outstanding explaining what would best suit our needs. Very organized and professional in every aspect of this purchase. Highly recommend this dealership. More
Other Employees Tagged: Ian Maher
January 02, 2025
Very friendly and easy to deal with. Would be a return customer. Love my new car. Would be a return customer. Love my new car. More
Other Employees Tagged: Ian Maher, Dan Zukowski
December 31, 2024
Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on Very honest and very willing to accommodate with a card to use while mine to be worked on More
Other Employees Tagged: Declan Cohen, Ian Maher, Steve LeMon, Bill McLean, Dan Zukowski, Sean MacWhinnie, Roger Prentiss, Amber Young, Deanna Budhoo
December 11, 2024
Otto Cadillac and Mike Caccese are the reasons I’ve purchased several Cadillacs. All staff is professional and I always feel at home when I walk in the showroom! Merry Christmas to everyone at Otto! purchased several Cadillacs. All staff is professional and I always feel at home when I walk in the showroom! Merry Christmas to everyone at Otto! More
Other Employees Tagged: Chris Otto , Bill McLean, Roger Prentiss, Amber Young, Deanna Budhoo
December 10, 2024
Otto Cadillac went out of their way to make sure I had complete satisfaction. The Otto team should be commended for their commitment to serving their customers. complete satisfaction. The Otto team should be commended for their commitment to serving their customers. More
Other Employees Tagged: Chris Otto , Declan Cohen, Ian Maher, Steve LeMon, Bill McLean, Dan Zukowski, Sean MacWhinnie, Roger Prentiss, Amber Young
November 27, 2024
Both Mike and Ian made the shopping and buying experience very stress free and no pressure. This is the second vehicle purchased at Otto in the past year with both times being excellent. very stress free and no pressure. This is the second vehicle purchased at Otto in the past year with both times being excellent. More
Other Employees Tagged: Declan Cohen, Ian Maher
November 18, 2024
The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great polite. Amazing service. Michael, sales is great More
Other Employees Tagged: Bill McLean, Roger Prentiss
November 02, 2024
The connection to the dealership was the sales rep. I stay connected through the process due to his opened mind and well mannered knowledge. I stay connected through the process due to his opened mind and well mannered knowledge. More
Other Employees Tagged: The financial services staff who took care of my signature process was pushy and rude. Judgmental behavior and patronizing attitude.
October 23, 2024
Professionals all the way to the end! The best part is they were not pushy or trying to put us to another vehicle like some dealerships. The best part is they were not pushy or trying to put us to another vehicle like some dealerships. More
Other Employees Tagged: Ian Maher , Brett with showing features of the car!