Michael Caccese
Michael Caccese at Otto Cadillac
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Michael Caccese

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
194 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

Employee Video

4.9

194 Reviews

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194 Reviews of Michael Caccese

January 03, 2025

Dealership Rating
Employee Rating

Mike had the exact car I wanted out on lease, kept me informed when it would be turned in, I was in no hurry, waited about 2 months person who had it leased decided to purchase a new car had to wait for More

by hsbco12137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

January 02, 2025

Dealership Rating
Employee Rating

Very friendly and easy to deal with. Would be a return customer. Love my new car. More

by mvhalcyon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Dan Zukowski

December 31, 2024

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Employee Rating

Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2024

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Employee Rating

Otto Cadillac and Mike Caccese are the reasons I’ve purchased several Cadillacs. All staff is professional and I always feel at home when I walk in the showroom! Merry Christmas to everyone at Otto! More

by susieqz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2024

Dealership Rating
Employee Rating

Otto Cadillac went out of their way to make sure I had complete satisfaction. The Otto team should be commended for their commitment to serving their customers. More

by Paul C. Roberts
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

November 27, 2024

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Employee Rating

Both Mike and Ian made the shopping and buying experience very stress free and no pressure. This is the second vehicle purchased at Otto in the past year with both times being excellent. More

by PETESZARY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher

November 18, 2024

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The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great More

by Janetpitt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss

November 14, 2024

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Employee Rating

Very satisfied with my purchasing experience. I felt that they gave me the best price they could. More

by tnicholson2
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

November 02, 2024

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Employee Rating

The connection to the dealership was the sales rep. I stay connected through the process due to his opened mind and well mannered knowledge. More

by krfm15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: The financial services staff who took care of my signature process was pushy and rude. Judgmental behavior and patronizing attitude.

October 23, 2024

Dealership Rating
Employee Rating

Professionals all the way to the end! The best part is they were not pushy or trying to put us to another vehicle like some dealerships. More

by b3jajsnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Maher , Brett with showing features of the car!

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