Michael Bouchard

Salespeople are awesome, but the financial people were pushy. Just be warned, once you get past the welcoming committee and think you have negotiated something, you will literally have to go over the same pushy. Just be warned, once you get past the welcoming committee and think you have negotiated something, you will literally have to go over the same thing not once again, not twice, but three more times More

by Coolkaracha Verified Customer Verified Customer

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Car they sold me broke down within 2 hours and then they kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have a kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have an F rating from the BBB More

by COBYISKING Verified Customer Verified Customer

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All was good thank you. Would do it again. Vary nice to work with. Again thank you. Would do it again. Vary nice to work with. Again thank you. More

by BOBHEP1 Verified Customer Verified Customer

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Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF Verified Customer Verified Customer

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Really bad service with my vehicle, work was not done correctly. Was installed broken parts correctly. Was installed broken parts More

by Oleg Verified Customer Verified Customer

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Francisco (Javier) was wonderful! Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as well. He even returned my rental car for me. Much appreciate everything he did!! More

by LASALLESHARON Verified Customer Verified Customer

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I had an outstanding experience at Volkswagen of Salem, Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great sele Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great selection of vehicles, and I found exactly what I was looking for with the help of my sales representative chase morgan. The entire buying process was smooth and transparent, with no hidden surprises. I was particularly impressed with how they explained all the features of my new car and made sure I was comfortable with everything before driving off the lot. The financing department also worked hard to get me a great deal that fit my budget. Overall, Volkswagen of Salem provided top-notch service, and I couldn’t be happier with my purchase thanks to JJ. If you’re in the market for a Volkswagen, this is the place to go. I highly recommend them to anyone looking for a stress-free and enjoyable car-buying experience. Kent Zhu More

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