Skyp is a wonderful person he helped us trade our veicle
we are very Happy
we are very Happy
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by MF85556
Verified Customer
Verified Customer
Nov 21, 2025 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
AZ was great to work with, as well as everyone else we
encountered. We will be sending people to VW of Salem if they are looking for a new vehicle.
encountered. We will be sending people to VW of Salem if they are looking for a new vehicle.
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by ORHNRY1S
Verified Customer
Verified Customer
May 29, 2025 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
From start to finish the folks there were helpful and are
completely awesome. VW Salem ROCKS!!!
completely awesome. VW Salem ROCKS!!!
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by A.CARNAGHIE
Verified Customer
Verified Customer
May 13, 2025 -
Volkswagen of Salem responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Always a pleasure.
Everyone is pleasant and easy to work with. Personable and humorous. Thank you!
Everyone is pleasant and easy to work with. Personable and humorous. Thank you!
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by CM927.BRESHEARS
Verified Customer
Verified Customer
Apr 24, 2025 -
Volkswagen of Salem responded
Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Salespeople are awesome, but the financial people were
pushy. Just be warned, once you get past the welcoming committee and think you have negotiated something, you will literally have to go over the same
pushy. Just be warned, once you get past the welcoming committee and think you have negotiated something, you will literally have to go over the same thing not once again, not twice, but three more times
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by Coolkaracha
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Braff 5/5
Mar 16, 2025 -
Volkswagen of Salem responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Car they sold me broke down within 2 hours and then they
kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have a
kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have an F rating from the BBB
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by COBYISKING
Verified Customer
Verified Customer
Feb 10, 2025 -
Volkswagen of Salem responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
All was good thank you.
Would do it again. Vary nice to work with. Again thank you.
Would do it again. Vary nice to work with. Again thank you.
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by BOBHEP1
Verified Customer
Verified Customer
Feb 03, 2025 -
Volkswagen of Salem responded
Bob, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Everyone was nice and helpful with the process of buying
a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal.
a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal.
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by VERNANFILOFIEFF
Verified Customer
Verified Customer
Nov 11, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Really bad service with my vehicle, work was not done
correctly. Was installed broken parts
correctly. Was installed broken parts
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by Oleg
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Volkswagen of Salem responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Francisco (Javier) was wonderful!
Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel
Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as well. He even returned my rental car for me. Much appreciate everything he did!!
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by LASALLESHARON
Verified Customer
Verified Customer
Sep 10, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com