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Megan Barnes

Overview Reviews (87) Inventory (111)

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Megan Barnes

Megan Barnes | Page 9

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

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4.8

87 Reviews

Overview Reviews (87) Inventory (111)

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English

4.8

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Megan Barnes

December 09, 2024

Dealership Rating

Employee Rating

Is was great as I expected, inexpensive, fast, friendly, I would recommend the service department to anyone I would recommend the service department to anyone More

by tyreemenifee82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Lyons

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Dec 09, 2024 -

Grote Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that our service department met your expectations with fast, friendly, and affordable service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 06, 2024

Dealership Rating

Employee Rating

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Grote, Kris Cossairt, Zach Burdette, Solomon Bayoneta , Patrick Lyons, Bruce Smith

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Dec 06, 2024 -

Grote Mitsubishi responded

Thank you, Jerry, for your loyalty and trust since 2015! We're so glad to hear you've had consistently great experiences with our team. Your recommendation means so much to us, and we look forward to continuing to provide you with top-notch service. See you next time!

December 03, 2024

Dealership Rating

Employee Rating

kindly offered shuttle service promptly so I can get to work on time. Prompt serve. work on time. Prompt serve. More

by Frank

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Dec 03, 2024 -

Grote Mitsubishi responded

Thank you, Frank! We’re so glad our shuttle service helped you get to work on time. We appreciate your kind words and look forward to assisting you again in the future!

December 01, 2024

Dealership Rating

Employee Rating

I’m thankful that dealership work with warranty company getting the most expensive repair coverage with no cost to me. getting the most expensive repair coverage with no cost to me. More

by vanc96400

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Dec 01, 2024 -

Grote Mitsubishi responded

Thank you for your kind words! We’re thrilled we could work with your warranty company to provide you with the best repair coverage at no cost. It’s our goal to make the process as smooth and stress-free as possible. If you ever need anything in the future, don’t hesitate to reach out!

December 01, 2024

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Employee Rating

I had a great experience and would recommend seeing Matthew Micheal. Professional, friendly, and worked hard finding me a nice vehicle. The whole staff was great. Matthew Micheal. Professional, friendly, and worked hard finding me a nice vehicle. The whole staff was great. More

by delaneyface7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette, Johnathan Driscoll

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Dec 01, 2024 -

Grote Mitsubishi responded

Thank you for sharing your positive experience! It sounds like Matthew and the entire team went above and beyond to make your car-buying process enjoyable. Professionalism, friendliness, and hard work truly make a difference. Your recommendation will surely help others considering their services!

November 15, 2024

Dealership Rating

Employee Rating

I really like dealing with the service department here they always give me the best advice and help me keep my cost to a minimum and get me back on the road really appreciate these guys!!! they always give me the best advice and help me keep my cost to a minimum and get me back on the road really appreciate these guys!!! More

by cameronmitchell462

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Nov 15, 2024 -

Grote Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear that our service department has been able to provide you with helpful advice and cost-effective solutions to keep you on the road. Your appreciation means a lot to us, and we’re always here to assist you whenever you need. Safe travels!

November 15, 2024

Dealership Rating

Employee Rating

Setting an appointment for service on my vehicle was easy, Megan is always friendly and helpful. Zach kept me informed of the service while I waited. easy, Megan is always friendly and helpful. Zach kept me informed of the service while I waited. More

by pennylousaunders

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Nov 15, 2024 -

Grote Mitsubishi responded

Thank you for your kind words, Penny! We're so glad Megan made setting up your appointment easy and that Zach kept you informed throughout the process. Your satisfaction is our priority, and we’re here to help anytime you need us! 😊

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