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Megan Barnes

Overview Reviews (87) Inventory (111)

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Megan Barnes

Megan Barnes | Page 8

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

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4.8

87 Reviews

Overview Reviews (87) Inventory (111)

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English

4.8

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Megan Barnes

February 23, 2025

Dealership Rating

Employee Rating

Zach and Megan made me feel like family yet again. The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has a pleasant demeanor and makes sure to offer snacks, drinks and is always available to answer any questions that come up. More

by 2019Jeep

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Feb 23, 2025 -

Grote Mitsubishi responded

Thank you for sharing such a wonderful experience! Zach and Megan take great pride in creating a top notch guest experience every day. Thank you for your continued support, we look forward to working with you at your next service appointment.

February 01, 2025

Dealership Rating

Employee Rating

Enjoyed the experience. Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks More

by jrschmidt1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Feb 03, 2025 -

Grote Mitsubishi responded

Thank you for your feedback! We're delighted to hear that Megan and Zach provided such a welcoming and friendly experience in our service department. We appreciate your support and look forward to serving you again in the future!

January 27, 2025

Dealership Rating

Employee Rating

Zach is a pleasure to work with anytime I have to do business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that un business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that understands the a assignment and does the job right. More

by lsuel2990

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Jan 28, 2025 -

Grote Mitsubishi responded

Thank you for your thoughtful review! We're delighted to hear that Zach and Megan made your experience so positive. Our team strives to provide exceptional service, and we're thrilled to know you appreciate the quality and care from our service department. We'll be sure to share your kind words with them. Thank you for choosing Grote Automotive—we’re always here for you!

January 17, 2025

Dealership Rating

Employee Rating

The repairs took a lot longer than expected, but it was over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and expla over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and explains the planned repairs clearly. More

by gretmachlan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Jan 17, 2025 -

Grote Mitsubishi responded

Thank you for sharing your feedback! It’s great to hear that the cleanliness of your car and Zach’s friendly and clear communication exceeded your expectations. We appreciate your understanding regarding the delay during the holiday season and look forward to continuing to serve you in the future!

January 01, 2025

Dealership Rating

Employee Rating

Always good service. Always friendly. Good pricing. Payment plans available if needed. Won’t go to any other spot to work on my jeep☺️ Always friendly. Good pricing. Payment plans available if needed. Won’t go to any other spot to work on my jeep☺️ More

by g.denetra

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Jan 02, 2025 -

Grote Mitsubishi responded

Denetra, Thank you for your loyalty and kind words! We’re so glad to hear that you enjoy our service and pricing. It’s always a pleasure working on your Jeep! 😊🚙 Let us know if you need anything else!

December 26, 2024

Dealership Rating

Employee Rating

They are Super nice, they are easy to work with, they got me fast approval, they got us into what we wanted me fast approval, they got us into what we wanted More

by redman1977.fg

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette, Cayler Miner, Arnoldo Garcia, Vanessa Borjas, Johnathan Driscoll , Justin Harmon, Robert Hogue, Matthew Michael, Anthony Young

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Dec 27, 2024 -

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience and that we could help you get into the vehicle you wanted with fast approval. Enjoy your new car, and let us know if there’s anything else we can assist you with!

Dec 27, 2024 -

Grote Mitsubishi responded

Thank you so much for your feedback! We’re glad to hear you had a quick and efficient experience. Let us know if there’s anything else we can do for you!

December 23, 2024

Dealership Rating

Employee Rating

Zach and Megan were fantastic. I was able to get my spare tire installed in a timely manner. I was able to get my spare tire installed in a timely manner. More

by karenmichelleparker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Dec 24, 2024 -

Grote Mitsubishi responded

Thank you for sharing your experience! We're glad to hear that Zach and Megan provided fantastic service and got your spare tire installed promptly. We appreciate your feedback and look forward to assisting you again in the future!

December 20, 2024

Dealership Rating

Employee Rating

Had battery installed on van I bought from them . Wait on van to be done Wait on van to be done More

by jarbuckle6051

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette, Cayler Miner, Johnathan Driscoll

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Dec 21, 2024 -

Grote Mitsubishi responded

Thank you for the 5-star review! Your kind words and recommendation mean the world to us. Please feel free to contact any of our friendly sales or service professionals if you have any questions or concerns in the future.

December 20, 2024

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Employee Rating

Thank you for great service and quick response to the check engine light code of engine oil temperature sensor. check engine light code of engine oil temperature sensor. More

by vanc96400

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Dec 21, 2024 -

Grote Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear that Zach and Megan provided great service and a quick response to address the check engine light issue with your engine oil temperature sensor. We appreciate your trust and support! We look forward to working with you again in the future.

December 17, 2024

Dealership Rating

Employee Rating

It was a very pleasant experience! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! More

by bobsuecraig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Burdette

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Dec 17, 2024 -

Grote Mitsubishi responded

Thank you for the wonderful feedback! We're thrilled to hear Zach and Megan in the service department made your visit pleasant and enjoyable. We pride ourselves on providing professional and friendly service, and we look forward to seeing you again for your next oil change!

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