Megan Barnes
Megan Barnes at Grote Mitsubishi

Megan Barnes | Page 3

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

Contact Me
4.8
87 Reviews

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

4.8

87 Reviews

Write a Review

87 Reviews of Megan Barnes

January 01, 2026

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Employee Rating

The staff is amazing! Professional, knowledgeable, friendly. I drive from southwest Ft. Wayne to come here.You can’t go wrong with them. More

by Theresa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Jan 08, 2026

Grote Mitsubishi responded

Thank you so much, Theresa! We truly appreciate you making the drive from southwest Fort Wayne to see us. Our team takes great pride in providing professional, knowledgeable, and friendly service, and your kind words mean a lot to all of us. We look forward to taking care of you again in the future!

December 08, 2025

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I think that the people I dealt with were very nice and helpful with a smile on their faces all the time More

by earlfarr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 09, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re happy to hear that our team took great care of you and made your visit welcoming. We appreciate you and look forward to helping you again!

November 24, 2025

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I like it because the people who work there are very respectful and they tries to help you in any which way they can help More

by tawandafontenette2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re glad to hear that our team’s respect and willingness to help made a positive impression. We truly appreciate you and look forward to assisting you in any way we can in the future!

November 21, 2025

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After 3 attempts to find reason for service engine light was on very satisfied w/resolution. Thankful for their courtesy & professionalism & caring attitude: More

by marytabron32
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette, Johnathan Driscoll , Anthony Young

Nov 24, 2025

Grote Mitsubishi responded

Thank you for your patience and for giving us the opportunity to get to the bottom of the issue. We’re glad we were able to find the resolution and that you were satisfied with the outcome. We truly appreciate your kind words about our team’s courtesy, professionalism, and caring attitude. Thank you for choosing Grote Mitsubishi!

November 21, 2025

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Zack checked my car in as soon as I got there with a smile on his face. He was very informative and kept me up to date with what was being done and what would be needed in the future. The secretary was More

by judydannaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 24, 2025

Grote Mitsubishi responded

Thank you so much for your wonderful review! We’re glad to hear Zach took great care of you from the moment you arrived and kept you updated throughout your visit. We’re also happy our front office team made you feel welcome — and that you enjoyed the extra touches like the wash on your way out. We truly appreciate you choosing Grote Mitsubishi and look forward to seeing you again!

November 21, 2025

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i have owned many cars and dealt with many dealerships. the service department here is by far the best if all Zac and Megan are wonderful to deal with , and the service is always excellent! More

by edkinney49
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 24, 2025

Grote Mitsubishi responded

Thank you so much for your amazing feedback! Hearing this from someone who has owned many cars and worked with many dealerships truly means a lot to us. We’re thrilled to know our service department stands out as the best. Zach and Megan will be grateful for the shout-out — they work hard to provide excellent service every time. We appreciate you and look forward to serving you again!

November 21, 2025

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Really seems to care,treats you like you and your car matters. Thank you again More

by winterblue12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , The mechanics

Nov 21, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re glad to hear you felt truly cared for — that’s exactly the experience we strive to provide. We appreciate you and your trust in us. Thank you again for choosing Grote Mitsubishi!

November 18, 2025

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They are all very professional explain what the problem is..a new motor shouldn't happen More

by a56gizmo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Nov 18, 2025

Grote Mitsubishi responded

Thank you for your feedback. We’re glad to hear our team provided clear and professional communication, but we absolutely understand your concern — needing a new motor is never something anyone wants to experience. Our team is committed to helping you through this and making sure the situation is handled properly. Please feel free to reach out if you have any questions or need further assistance.

November 11, 2025

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Nice friendly people who are willing to help you out anyway they can. I appreciate the willingness to accommodate my needs. 👍🏾 More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 12, 2025

Grote Mitsubishi responded

Thank you, Andre! We really appreciate your kind words. It’s great to hear that our team made you feel supported and accommodated your needs. We’re always happy to help however we can — thanks for choosing us! 👍

November 06, 2025

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I’ll bring in my car every time because of how outstanding Zack is and how he is always trustworthy. More

by droberts890
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 06, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that Zach has earned your trust and keeps you coming back. We’ll be sure to share your feedback with him — he’ll really appreciate it!

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