Maulik Desai
Maulik Desai at Herb Chambers Honda
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Maulik Desai

Sales Manager

Herb Chambers Honda

720 Morrissey Blvd
Boston, MA 02122

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4.5
23 Reviews

Specialties & Trainings

Honda Certified

4.5

23 Reviews

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23 Reviews of Maulik Desai

February 03, 2025

Dealership Rating
Employee Rating

I had an excellent experience at Herb Chambers. Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service More

by oneidaperez2003
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 03, 2025

Herb Chambers Honda responded

We're delighted to hear about your excellent experience with Makayla and the team at Herb Chambers Honda In Boston! It's great to know that you felt well taken care of, from refreshments to customer service. Thank you for sharing such positive feedback, and we look forward to serving you again in the future!

February 02, 2025

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It was a pleasure working with Jean Emile he was knowledgeable, polite and very helpful More

by Josachuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini, Jean Emile

Feb 03, 2025

Herb Chambers Honda responded

Thank you for the fantastic review! We're happy to hear you enjoyed working with Jean and we hope to see you again next time here at Herb Chambers Honda In Boston!

January 23, 2025

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SEAN WAS THE BEST! !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so t More

by Mchantilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2025

Herb Chambers Honda responded

Hi M. Chantilou! We're delighted that Sean and the Herb Chambers Honda In Boston team provided such a professional and accommodating experience. It's great to know you could get your service done quickly! Thanks for sharing this feedback with us!

November 01, 2024

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Great salesperson very knowledgeable and easy to work with . The dealership overall was great and understanding of my situation. More

by Robpetrucci12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lascelle McKenzie, Frank Mendes

Nov 04, 2024

Herb Chambers Honda responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Honda In Boston. Thank you for your kind words and support!

September 04, 2024

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Employee Rating

Frank provides phenomenonal purchase experience for me. I am thankful for all the help Frank provided. Would recommend Herb Chamber in Boston if you are looking for a new car! More

by Cookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Garcia, Frank Mendes

Sep 05, 2024

Herb Chambers Honda responded

We're delighted to hear that Frank provided you with an excellent experience here at Herb Chambers Honda in Boston. Thanks for the recommendation and enjoy your new car!

August 25, 2024

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When go inside the building no one greet you and you standing there like a stooge. More

by NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2024

Herb Chambers Honda responded

Nancy - Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

Aug 25, 2024

NANCY responded

The wait is too long, from after 9am to after 4pm and the worst thing is that day of service, when I called the service person told me that my car is not done as yet, and when I realized that he did told me by 12noon my car will be ready and it was after 2pm and the car still wasn't done, I took a cab from my home and went to the dealer service place, because he told me that I cannot wait for it, and when got there my car was done and parked in the parking lot waiting for me to pick it up, that is when I saw all three of the service person sits outside relaxing talking and didn't call me to let me know that my car is finished working on, and the worst thing is that, this service place the workers, they have bad attitude there body language tells it all, my question is why they refused to call me when my car is done, it was a very bad service day for me after I spend so much money at that place, I wasn't treated fairly and I have the right to be treated fairly and equally just like everyone else. Why do I have to take a cab to go pick up my car and it is covered under the warranty, the worst thing is the service person didn't called me when my car is done worked on and I'm very much offended by his behavior.

July 24, 2024

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Employee Rating

Great customer services I was only there for all of 12 mins customer service was amazing More

by averywoumnm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Herb Chambers Honda responded

We're happy to hear our Herb Chambers Honda In Boston team provided you with an efficient experience! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

July 23, 2024

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Employee Rating

Mary is the best sale person , the manager kept promises what he sent out letter for trade in .. More

by Daniel Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Pasquarella, Mary Lopez

Jul 23, 2024

Herb Chambers Honda responded

Thank you for the great review, Daniel! We're happy to hear Mary & the team provided you with a five-star experience and we hope to see you again in the future. Take care! - Herb Chambers Honda In Boston

May 15, 2024

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Employee Rating

This is my second purchased and I am very pleased with the whole process. I would like to extend my gratitude to all staff, used car manager and Tom the general manager, also Denisse was my sales person b More

by Robert Beltre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Herb Chambers Honda responded

Robert, it's great to know you had a smooth process for your second purchase at Herb Chambers Honda In Boston. We're glad Denisse and the rest of our team could assist! Thanks for choosing us again!

August 31, 2023

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Employee Rating

Best customer service! Denisse was great to work with and made the process so easy! Thank you Denisse and team! More

by AmandaC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denisse Medina

Sep 01, 2023

Herb Chambers Honda responded

Hey Amanda, thank you for the positive review! We're glad to know Denisse and our team at Herb Chambers Honda In Boston made your purchase experience a breeze. We'll see you next time! Enjoy your new ride!

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