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Matthew Reid
Matthew Reid at Volkswagen of Salem

Matthew Reid

Merchandising Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
44 Reviews
4.3

44 Reviews

Write a Review

44 Reviews of Matthew Reid

January 31, 2025

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Employee Rating

10/10 dealership capable of handling customers problems to the best of their ability. Very easy to deal with, and worth your time. More

by Ahatch
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker

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December 18, 2024

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We worked with Peter. He was great! Up front and honest. Even recommended a restaurant for lunch More

by DAVE@NORTHALBANY.ORG
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Workmanship
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Recommend Dealer
Yes
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Dec 20, 2024

Volkswagen of Salem responded

Thank you for your very kind review, Dave. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 28, 2024

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Employee Rating

People at the dealership were nice and informative, got the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again More

by bentonrussell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Jesse Reck, Tanya Risseeuw, Michael Wenzel, Erin Stack, Matt Toreson

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Dec 01, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 26, 2024

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Employee Rating

Great service ! Everyone at volkswagen of salem is super helpful & friendly. I always deal with them when I need something. More

by JOSEGAMINO
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Erin Stack

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Nov 27, 2024

Volkswagen of Salem responded

Jose, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 28, 2024

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Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Jesse Reck, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

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Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 07, 2024

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Experience was to long, felt a little pressure on buying car, but in the end all good More

by DAVE.HEDGES
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Workmanship
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Recommend Dealer
Yes
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Oct 07, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 07, 2024

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Employee Rating

Great people to work with walked me through the process fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so More

by SMITHJP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Michael Wenzel, Erin Stack

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Oct 08, 2024

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 05, 2024

Dealership Rating
Employee Rating

Great people, both in leadership and worker bees. No high pressure fridendly, and large inventory with some really nice cars. More

by RALPH2024MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker, Anthony Rose, Michael Wenzel

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Oct 07, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 29, 2024

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Employee Rating

They sold me a car that didn’t even work and now they want me to pay to get it fix More

by MI9UELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Jesse Reck, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

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Oct 02, 2024

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 12, 2024

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Employee Rating

Great outfit. Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word More

by GWAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Jesse Reck, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

Report | Print
Sep 13, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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