Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten | Page 22

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

July 24, 2024

Dealership Rating
Employee Rating

Everyone is professional, prompt and friendly from the beginning to the end of service appointment. More

by A.SMITHPOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kings INFINITI responded

A.smithpope, thank you so much for your high rating!

July 18, 2024

Dealership Rating
Employee Rating

I have absolutely no bad reviews about this place there wait times are a lot better than the majority of other dealerships. More

by MR.CUNNINGHAM3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Mr.cunningham3301, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

July 18, 2024

Dealership Rating
Employee Rating

The dealership was very accommodating. I had some free time in the morning so I called for an appointment and Matt fit me in that day in the early afternoon. More

by JOSEPHPARILIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

Oct 30, 2024

Kings INFINITI responded

Hi Josephparilis, we are very happy to have provided you with such a positive experience!

July 05, 2024

Dealership Rating
Employee Rating

H h h h h h h h h h h h h h h h More

by SAMUELBIENENSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 04, 2024

Dealership Rating
Employee Rating

Great center to get your car fixed. Great customer service , attentive members work with you towards convenience. More

by ETHANPUGATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Michael Jacovino, Megan Largana , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 30, 2024

Dealership Rating
Employee Rating

Matthew explained absolutely required services upon inspection of my vehicle as well as services required during next appointment. He is professional and committed for customer satisfaction. More

by KAJPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kings INFINITI responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kings INFINITI, Inc.! Thank you so much again for your feedback! We hope you have a great day!

Jun 30, 2024

KAJPAC responded

Kings Infiniti service department has nice team to work with not like other two Infiniti dealers I had taken my Infiniti for the service after moving to Brooklyn NY in 2020. We were totally satisfied with the services of Charlotte Infiniti from 1996 to 2019 as and when our Infiniti cars were required services. BRAND LOYALTY is a two way street - It depends more on service after sales.

Jun 30, 2024

KAJPAC responded

Above information is for Kings Infiniti not for publication in any manner, shape or form.

June 28, 2024

Dealership Rating
Employee Rating

Service advisor Mr. Matthew is really great professional, he cares about company reputation and customers satisfaction. I wish Nissan/Infiniti correct Al of manufacturin More

by bronislavp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kings INFINITI responded

Bronislavp, thank you for your kind review; we are happy to pass along your comments to the team here at Kings INFINITI, Inc.!

June 27, 2024

Dealership Rating
Employee Rating

Very friendly and attentive addressed all of my concerns on my car, A Wonderful person. More

by Elijemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 21, 2024

Dealership Rating
Employee Rating

Great experience and felt welcomed and cannot beat a free car wash quick service that’s it More

by DFORESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 07, 2024

Dealership Rating
Employee Rating

Everything went extremely well. It was quick and smooth and everyone was extremely nice. I appreciate the efficiency. More

by JEANLAGUERRE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales, Stephan Soto

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