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Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

April 12, 2026

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Employee Rating

Great customer service very helpful and professional they let me pick up my car even after they closed More

by DANIELDAV
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez

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Apr 16, 2026

Kings INFINITI responded

Thank you so much for your positive feedback! We are thrilled to hear that our customer service team was able to assist you with picking up your car even after closing. It's our goal to always go above and beyond for our customers. Have an amazing day!

April 10, 2026

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Matt was exceptional and kept me up to date on my car progress and the cost prior to doing the work More

by UMMLATIF1212
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Service Time
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Recommend Dealer
Yes
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Apr 16, 2026

Kings INFINITI responded

We are thrilled to hear that you had a positive experience with Matt! Customer satisfaction is our top priority, and we are delighted to know he kept you informed. Thank you for choosing Kings INFINITI Inc.

April 02, 2026

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Very accommodating to the needs of the customer with a fast turnaround and great communication More

by NAMCCL111
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

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Apr 11, 2026

Kings INFINITI responded

Namccl111, we're happy to hear you had such a positive experience with our team!

March 27, 2026

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Employee Rating

Always taken care of, great customer service, good greeting from over all workers there. Mattew is fantastic always taken care of me and going out his way. More

by EMPIRENYC
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

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Apr 11, 2026

Kings INFINITI responded

Hello Empirenyc, thank you; we appreciate your feedback!

March 26, 2026

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Employee Rating

Easy to work with Mathew is very easy to work with and very knowledgeable Mathew is very easy to work with and very knowledgeable about Infiniti cars and warranties More

by Elijemal
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

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Mar 30, 2026

Kings INFINITI responded

Thank you for your kind words! We are happy to hear that you had a great experience with Mathew. We hope you have an amazing day!

March 26, 2026

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It's as good as it gets My experience with that location as been pleasing to me More

by DEVONROACHE
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

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Mar 30, 2026

Kings INFINITI responded

Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with our location has been pleasing. We strive to provide excellent service and a positive experience for all of our customers. We appreciate your support!

March 25, 2026

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Matt is very knowledgeable and makes my life easier I will definitely recommend others Superb More

by SHAUNA.FRANCIS89
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

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Mar 30, 2026

Kings INFINITI responded

Thank you for your positive feedback! We're so glad Matt has been able to make your life easier. We appreciate the recommendation and are committed to providing superb service to all our customers. Thank you for choosing us!

March 18, 2026

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Excellent service, a very nice person and knowledgeable. X x x x x x x More

by rbauer7002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2026

Kings INFINITI responded

Thank you for the kind words! We take pride in providing exceptional service and are glad to hear that you found our team to be both friendly and knowledgeable. We appreciate your support! We hope you have a great day!

March 14, 2026

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Great communication and thank you so much for always making sure my car is good More

by JANAYA.CAMERON1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Sam Shtern, Megan Largana, Carla Martinez

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Mar 22, 2026

Kings INFINITI responded

Thank you so much for your feedback! We're dedicated to providing excellent communication and ensuring your car is in top condition. We truly appreciate your support. Thank you for choosing Kings INFINITI Inc. Have an awesome day!

February 27, 2026

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Employee Rating

This is the only Infiniti Dealership that I go to for service. The staff is amazing and down to earth. Easy to talk to. The place is always clean. The mechanics deserve some recognition as well. More

by DENZILDIAMOND
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

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Mar 06, 2026

Kings INFINITI responded

Denzildiamond, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc.. We hope you have a great day!

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