Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten | Page 21

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

August 16, 2024

Dealership Rating
Employee Rating

Matt showed an interest in my bringing in my car for servicing and made sure to keep me updated on all notifications. More

by FPARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

Oct 30, 2024

Kings INFINITI responded

Thank you again for the great review!

August 15, 2024

Dealership Rating
Employee Rating

Great. Associates. Friendly courteous. And solutions to your problems. I really appreciated your service. Always!! Thanks. Again. Ian vallejo More

by Ianvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Ianvallejo, thank you for sharing your positive experience!

August 14, 2024

Dealership Rating
Employee Rating

The entire team at Kings is on the ball and on point, the customer service is exceptional - auto service timely and efficient - from the time I became a infinity owner, this is the only center that I have my More

by AMINC1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Aminc1999, we're glad you had such a wonderful experience with us!

August 14, 2024

Dealership Rating
Employee Rating

Great Service everyone was courteous and helpful especially since this was an emergency and did not have an appointment scheduled More

by TTHIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

Oct 30, 2024

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2024

Dealership Rating
Employee Rating

Good and professional employees plan to go back soon for another service and recommend people More

by TLABAI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales

Oct 30, 2024

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

August 08, 2024

Dealership Rating
Employee Rating

Complementary beverages for clients awaiting service completion would be more enjoyable. One room for clients awaiting service completion must be completely renovated More

by ALMLNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kings INFINITI responded

Hello Almlny, we appreciate you taking the time to leave us this feedback.

August 04, 2024

Dealership Rating
Employee Rating

The vehicle still has the same problem. No change. The vehicle jerks when slowing down More

by VETICE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Shtern

Oct 30, 2024

Kings INFINITI responded

Hi Vetice1212, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

August 02, 2024

Dealership Rating
Employee Rating

Matt is the best thank you for helping me from Var one again thanks for looking out Matt need a raise yall More

by WAVII88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2024

Dealership Rating
Employee Rating

This is my first Infinity experience, and I like it very much, service was excellent, waiting time was adequate, at the end, even my car was washed. More

by ARTSHIM13
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales, Stephan Soto

Oct 30, 2024

Kings INFINITI responded

Hi Artshim13, thank you so much for your positive comments about Kings INFINITI, Inc.!

July 31, 2024

Dealership Rating
Employee Rating

Matt is amazing. Every time I come. He works so seemlessly, almost like you don't feel like you are at a facility, but rather chatting with a friend. I wish I could b More

by M4HT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

Oct 30, 2024

Kings INFINITI responded

Hello M4ht2000, we appreciate you taking the time to leave us this feedback.

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