Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten | Page 16

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

January 13, 2025

Dealership Rating
Employee Rating

Matt listens to the clients request & handles his services professionally. Overall always a pleasure to work with him More

by ARIELBREN5471212
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Kings INFINITI responded

Arielbren5471212, we are very happy we could provide you with a positive experience!

January 11, 2025

Dealership Rating
Employee Rating

Matt was very professional and knowledgeable, waiting room was very clean and comfortable. The whole atmosphere was great Thanks Infiniti. More

by LAURENCEO
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2025

Kings INFINITI responded

Laurenceo, we really appreciate your feedback!

January 10, 2025

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Very nice but my problems persist and no work was listed as completed under warranty because car was not leased from their location More

by JOE12120
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Carla Martinez

Jan 24, 2025

Kings INFINITI responded

Hi Joe12120, We really did all that we could to fix the issues that you have been experiencing, & regret to hear that your recent experience was anything less than exceptional.

December 25, 2024

Dealership Rating
Employee Rating

I went in for a check engine light and left with a $24,000.00 bill. I was told my engine was full of sludge (thus the check engine light) and it wouldn't be wise to do an engine flush. Just a complete More

by Alex Lacen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 28, 2024

Kings INFINITI responded

Alex Lacen, We are disappointed to hear that your experience was not a positive one. Please reach out to us at (718) 646-3331 so we may assist you in moving forward towards a resolution.

December 22, 2024

Dealership Rating
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They are so great and professional in they work is my favorite infinity dealer I’m so happy to go there More

by FAAPDEALER1212
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez , Nelson Morales

Dec 28, 2024

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 18, 2024

Dealership Rating
Employee Rating

The best kings inifiniti does exceptional work and treat the customers with value like family More

by JUNE11224
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

June11224, we are so happy to read such a great review about Kings INFINITI, Inc.! Thank you, and have a fantastic day!

December 13, 2024

Dealership Rating
Employee Rating

The customer service was exceptional and the concern to help solve the issue was genuine More

by L1destjr
Service Price Transparency
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Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

L1destjr, thanks for your praise and kind comments about our team.

December 11, 2024

Dealership Rating
Employee Rating

Excellent work and price on my car as always. 5 stars. Thank you Matt and team! More

by APepe
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Apepe, we're happy you found our staff to be so supportive during your experience here at Kings INFINITI, Inc..

November 28, 2024

Dealership Rating
Employee Rating

Awesome Team and very detailed work. I love the way my car moved after leaving the shop More

by SGORDON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez , Nelson Morales

Dec 28, 2024

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

Dealership Rating
Employee Rating

Quick and fast, reasonably priced. I am very happy with my visit to Kings Infiniti More

by osantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana , Nelson Morales

Dec 28, 2024

Kings INFINITI responded

Hi Osantos, thank you so much for your positive comments about Kings INFINITI, Inc.!

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