Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten | Page 15

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

March 04, 2025

Dealership Rating
Employee Rating

As soon as I entered, my vehicle was checked in, no wait time. Vehicle was ready on time. Employees very friendly and attentive. More

by LORIPYATETSKY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2025

Dealership Rating
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Very professional Very professional and always answering every question that was asked. I liked his way of being so super nice. More

by MISSAMADACOLON231212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Missamadacolon231212, we're so glad that we were able to go above and beyond your expectations!

February 26, 2025

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Employee Rating

Very good dealership very accommodating and convenient. Friendly atmosphere wonderful people working there fast service awesome place More

by BENEDETTAFUSCO520
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Benedettafusco520, thank you for your kind words and this wonderful review!

February 26, 2025

Dealership Rating
Employee Rating

Very professional that quickly understood what the problem was with the vehicle they took care of it the same day all in all it was excellent service More

by C.COLLETTI1051212
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Shtern

May 09, 2025

Kings INFINITI responded

Hi C.colletti1051212, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

February 10, 2025

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Employee Rating

i travel 45 miles to sevice my car at Kings infinti why Matthew is a honest man More

by BACKNAL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Hello Backnal2005, thank you; we appreciate your feedback!

February 03, 2025

Dealership Rating
Employee Rating

Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Trev051, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.! Hi Trev051, we are very happy to have provided you with such a positive experience!

January 30, 2025

Dealership Rating
Employee Rating

Excellent service with Matthew—professional, knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. More

by SHAMEKQUASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Shamekquasmith, we are so happy to read such a great review about Kings INFINITI, Inc.! Hello Shamekquasmith, thank you; we appreciate your feedback!

January 30, 2025

Dealership Rating
Employee Rating

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 26, 2025

Dealership Rating
Employee Rating

Service was excellent. Sent a detailed explanation of what was needed. Car is good so far They even washed it. More

by UTUELEVATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Shtern

Feb 10, 2025

Kings INFINITI responded

Hi Utuelevator, we are very happy to have provided you with such a positive experience!

January 15, 2025

Dealership Rating
Employee Rating

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez , Nelson Morales

Jan 24, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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