Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento
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Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
199 Reviews
5.0

199 Reviews

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199 Reviews of Matthew Jeffery

January 18, 2025

Dealership Rating
Employee Rating

Excellent followup on making sure the needed part was ordered. Promptly scheduled a followup appointment. More

by amrakoc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 18, 2025

Dealership Rating
Employee Rating

They identified and fixed the problem quickly. They also reviewed my vehicle history and discovered my service plan. Excellent service both mechanical and administratively. Help in all aspects, More

by tdelevati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I do not know who I spoke with on the phone but they were very good as well.

Jan 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 11, 2025

Dealership Rating
Employee Rating

MATT IS THE BEST, I ALWAYS PREFER TO GO THRU HIM FOR MY SERVICE APPOINTMENTS. More

by triplel2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Jan 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 03, 2025

Dealership Rating
Employee Rating

The dealership and especially the service advisors have always done an exceptional job. A long standing issue has been successfully diagnosed and resolved. More

by TIMANDLINDA.MCKENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Niello Volvo Cars Sacramento responded

Thank you, Tim and Linda, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 01, 2025

Dealership Rating
Employee Rating

Well staffed, nice showroom/waiting area. Easy to schedule a service appointment. I wish it was closer to central Sacramento. More

by DASHINCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of names of other people

Jan 02, 2025

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 27, 2024

Dealership Rating
Employee Rating

Great courteous service Keep me well informed and answered all my questions awesome valet service More

by HMWTSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes , Amy Ott, Victoria Protsyuk

Dec 31, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 14, 2024

Dealership Rating
Employee Rating

Great dealership and service. I always appreciate their patience, along with the friendly and knowledgeable staff. More

by HUYTRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 04, 2024

Dealership Rating
Employee Rating

Team Niello never, i mean never disappoints. They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery and Mark Carpenter, Rob Pane and TJ are the best!!!

Dec 06, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 03, 2024

Dealership Rating
Employee Rating

The checkin process is easy and the staff is great. They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning More

by JLIVING810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 22, 2024

Dealership Rating
Employee Rating

They always do a great job, with amazing customer service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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