Matthew Jeffery | Page 2

Matthew Jeffery was an outstanding service writer. He was professional, knowledgeable, and very easy to work with throughout the entire process. From the moment I arrived, he took the time to explain He was professional, knowledgeable, and very easy to work with throughout the entire process. From the moment I arrived, he took the time to explain everything clearly, kept me updated on the progress of my vehicle, and answered all of my questions without making me feel rushed. His communication was excellent, and he made the entire experience smooth and stress-free. It's not often you come across someone who genuinely cares about providing great customer service, but Matthew went above and beyond to make sure everything was handled properly. I truly appreciate his honesty, attention to detail, and friendly attitude. I would highly recommend working with Matthew if you're looking for someone who is reliable, helpful, and committed to taking care of his customer. More

by SUNNY Verified Customer Verified Customer

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He’s great, he listened and helped me plan for what I need to do and go me ready for my trip. need to do and go me ready for my trip. More

by KATHLEEN.STULL Verified Customer Verified Customer

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Matt Jeffery has been my Service Advisor for many years. He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a good ambassador for your company. I am a customer for life with Niello Volvo. More

by KRZ4TOP Verified Customer Verified Customer

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Straight forward, easy to work with. Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful. Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful. More

by stephaniesmith04 Verified Customer Verified Customer

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I greatly appreciate the customer service provided by Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet. Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet. More

by TARA.FRIES4 Verified Customer Verified Customer

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Matt is GREAT! Extremely attentive and focuses on the most effective and efficient way to service my car and make the experience least impactful for my life. Extremely attentive and focuses on the most effective and efficient way to service my car and make the experience least impactful for my life. More

by EAULDSUSO Verified Customer Verified Customer

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The good folks at Volvo Niello has never disappointed. Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot te Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot team to the management and in-between. THEY ALL CARE. Kudos Team Niello volvo More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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I have found the staff at Niello Volvo to be very professional and courteous. The staff are very customer service oriented and provide a thorough explanation of work to be done. professional and courteous. The staff are very customer service oriented and provide a thorough explanation of work to be done. More

by LAURA R. Verified Customer Verified Customer

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Matt is an wesome service representative. Car was checked out in timely fashion and given a much needed car wash. Car was checked out in timely fashion and given a much needed car wash. More

by PATGUSA Verified Customer Verified Customer

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My wife and I bought our first Volvo 40 years ago from Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use to honor Matt Jeffery in the service department. We fully trust Matt's assessment of our cars' mechanical operation and his recommendations. Matt is knowledgeable, honest, and personable. He is the best service advisor we've ever had. Niello is blessed to have Matt's on staff. More

by giants1950 Verified Customer Verified Customer

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