Matthew Jeffery

Own 2 Volvo's and have always had them serviced by Niello Volvo Sacramento. Nothing but praise for the service provided by Matt and the crew in service. They have been able to get us in and out every time Volvo Sacramento. Nothing but praise for the service provided by Matt and the crew in service. They have been able to get us in and out every time a service or other item was needed. Awesome working with the service dept. Thank you! More

by Dolph Verified Customer Verified Customer

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We purchased a new Volvo EX30 on Sunday the 18th of May. Our salesperson, Bailey Church was most helpful and knowledgeable about the car and our needs. The car was ready and waiting for us and we were sho Our salesperson, Bailey Church was most helpful and knowledgeable about the car and our needs. The car was ready and waiting for us and we were shown the car and tech by Carl (I am sorry, I forgot his last name). Both of these gentlemen were a pleasure to deal with and thorough in ensuring we were well taken care of. We brought our 2022 S90L in for service on the 19th of May and were helped by service advisor Matt. He was very helpful with our needs which were not too many but concerned us. Matt was able to get our new EX30 in and install a clear cover and arrange for me to drop the EX off and pick up the S90 on the same day, allowing me to come down from above Auburn only the one time. The service on the S90 went very well and the technician (and I don't recall his name either), went over the service and details of the car in the video. I have nothing but praise and respect for Niello Volvo during the purchasing phase and the few services we have had. We shall continue to be Niello customers and may need a new Volvo in the future. I must also thank Andrew Clark for helping us with the EX 30 paperwork, a pleasure to work with. Thank you More

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Matt Jeffrey is phenomenal. He makes the whole service experience easy and looks after your best interests. He makes the whole service experience easy and looks after your best interests. More

by ddtw41 Verified Customer Verified Customer

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Everyone is polite and very helpful. The service people were efficient timely and knowledgeable. There is a nice waiting area as well The service people were efficient timely and knowledgeable. There is a nice waiting area as well More

by WYLIEC Verified Customer Verified Customer

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It was lovely. Matt always make sure everything is taken care of. We really appreciate him and the team that worked on our car. Matt always make sure everything is taken care of. We really appreciate him and the team that worked on our car. More

by phelpsym Verified Customer Verified Customer

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MJ and Bailey were fantastic. I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo fa I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo family members. This was the most honest process I have ever encountered at any dealership with zero mark-ups or hassle. The finance associate is a civil engineer who decided he loved this dealership so much he stayed after college. This is a direct result of superb top-down leadership you just don’t see much of anymore. When we went to Volvo in Van Nuys they raved about the “Nielo reputation.” We’re lucky we have them here in Sacramento! More

by JAMES.EVANSJR Verified Customer Verified Customer

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Excellent service as always. I appreciate Matt's speed, communication, and customer service oriented approach. I appreciate Matt's speed, communication, and customer service oriented approach. More

by DAVID@ROACHCAMPBELL.COM Verified Customer Verified Customer

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The whole team at Niello Volvo always make you feel part of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a wa of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a way that's easy to understand. Matt has always been great at getting my regular maintenance sorted. Jessica is always a pleasure to buy a car with and Brian made the paper work a breeze. Luke was also excellent and over seeing and doing the last final parts to the trade and sale. More

by jimmydeanrobson Verified Customer Verified Customer

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Always am happy trusting Matt to handle my Volvo services and his polite, professional manners! and his polite, professional manners! More

by Dkreuter Verified Customer Verified Customer

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Matthew was amazing to work with! I told him the issues I was experiencing and he made sure those were fixed. He surprised us by going above and beyond TWICE! In one case, he found th I told him the issues I was experiencing and he made sure those were fixed. He surprised us by going above and beyond TWICE! In one case, he found that a previous service (with another staff no longer there) should’ve been covered by the warranty. He got that work refunded! Next, he found an issue with our drive line. This is a $3k+ repair. He got this corrected and ensured the warranty covered it, too! I am so happy he was our person that day. Volvo is so fortunate to have such dedicated and competent staff! More

by NC>Vegas Verified Customer Verified Customer

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