Matthew Jeffery
Service Advisor
Niello Volvo Cars Sacramento
4609 Madison Avenue
Sacramento, CA 95841
199 Reviews
Write a Review199 Reviews of Matthew Jeffery
January 18, 2025
They identified and fixed the problem quickly. They also reviewed my vehicle history and discovered my service plan. Excellent service both mechanical and administratively. Help in all aspects, They also reviewed my vehicle history and discovered my service plan. Excellent service both mechanical and administratively. Help in all aspects, I truly appreciate that. More
Other Employees Tagged: I do not know who I spoke with on the phone but they were very good as well.
January 11, 2025
MATT IS THE BEST, I ALWAYS PREFER TO GO THRU HIM FOR MY SERVICE APPOINTMENTS. SERVICE APPOINTMENTS. More
Other Employees Tagged: Rick Fuentes
January 01, 2025
Well staffed, nice showroom/waiting area. Easy to schedule a service appointment. I wish it was closer to central Sacramento. Easy to schedule a service appointment. I wish it was closer to central Sacramento. More
Other Employees Tagged: Not sure of names of other people
December 27, 2024
Great courteous service Keep me well informed and answered all my questions awesome valet service answered all my questions awesome valet service More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes , Amy Ott, Victoria Protsyuk
December 04, 2024
Team Niello never, i mean never disappoints. They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick Niello knows how to pick his managers and treat his employees...it shows cause they care about their customers- hats off team Niello. More
Other Employees Tagged: Matthew Jeffery and Mark Carpenter, Rob Pane and TJ are the best!!!
December 03, 2024
The checkin process is easy and the staff is great. They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning the vehicle and when I get the final bill for services it meets what the have initially identified. Thank you for your great service!! More
November 22, 2024
They always do a great job, with amazing customer service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice of many hot drinks and snacks. More