Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
239 Reviews
5.0

239 Reviews

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239 Reviews of Matthew Jeffery

July 17, 2025

Dealership Rating
Employee Rating

Service is always great. Matthew was prompt, courteous and knowledgeable. I appreciated the clean comfortable facilities where I could work while I waited for my car. More

by J.WEIR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2025

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 15, 2025

Dealership Rating
Employee Rating

Love Matthew, he is very professional, and helpful. I appreciate his attention to details, and he is super courteous. More

by LINDAMARIEBROWN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch

Jul 15, 2025

Niello Volvo Cars Sacramento responded

Linda, thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matthew was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 09, 2025

Dealership Rating
Employee Rating

Service is always very good and my advisor, Shaun Dorch, is extremely helpful and knowledgeable. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes

Jul 09, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 07, 2025

Dealership Rating
Employee Rating

The service from Matthew was excellent. The dealership is convenient, clean and welcoming. There was good coffee and an easy space to wait for my car.🚙 More

by DD_CAMPBELL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 07, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 07, 2025

Dealership Rating
Employee Rating

At every experience, EVERY, Matt and team Niello has managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for ch More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 08, 2025

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 28, 2025

Dealership Rating
Employee Rating

Matt always knows what he is doing. He’s very conscientious and thorough. I always ask for him. More

by matranga7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 28, 2025

Dealership Rating
Employee Rating

Matt is wonderful. After 20 years of service, I was disappointed that Nello would not attempt to keep my business. I ended up purchasing a car from Honda. All I seem More

by elena.schwed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2025

Niello Volvo Cars Sacramento responded

Providing a positive experience is our top priority, Elena, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 26, 2025

Dealership Rating
Employee Rating

Matt does an excellent job communicating the maintenance needs of my car and providing updates on its overall status. He is consistently kind, helpful, and informative. I really appreciate his clear communi More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2025

Dealership Rating
Employee Rating

1st warranty service went well once we figured out ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou More

by Dale L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 13, 2025

Dealership Rating
Employee Rating

Probably one of the best dealerships in the country. They have terrific leadership from the top down and always take care of their Volvo family. More

by JAMES.EVANSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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