Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento
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Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
189 Reviews
5.0

189 Reviews

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189 Reviews of Matthew Jeffery

November 20, 2024

Dealership Rating
Employee Rating

Matt is very helpful; he is extremely knowledgeable and explains what is needed thoroughly. I trust his judgment and accept his recommendations More

by gcsdke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 16, 2024

Dealership Rating
Employee Rating

Matt is very helpful, he is extremely knowledgeable and explains what is needed thoroughly. I trust his judgment and accept his recommendations More

by iquevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 15, 2024

Dealership Rating
Employee Rating

Matthew is extremely knowledgeable and creative. He looks out for customers and tries to ensure all is ok with their car. More

by gcsdke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Matthew and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 07, 2024

Dealership Rating
Employee Rating

Matt kept me informed, answered my questions and is very professional. Thank you very much, Matt! More

by DEBORAHMDILLON
Recommend Dealer
Yes
Nov 07, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to leave us a five-star rating. We truly appreciate your business, Deborah! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 02, 2024

Dealership Rating
Employee Rating

Great job and great work by the amazing team at this dealership. They were able to help with our car repairs and we were very pleased with their work. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes

Nov 02, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 31, 2024

Dealership Rating
Employee Rating

Matt is always prompt and thorough, delivers the car as promised. Always reaches out to me if they find any additional work that needs to be done and always has a great attitude. More

by jpnylen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Jeffery

Nov 02, 2024

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 22, 2024

Dealership Rating
Employee Rating

I had a great experience with the service department and I LOVE Matt, he is wonderful! More

by 1shelleyfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Oct 22, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 22, 2024

Dealership Rating
Employee Rating

Matthew is always great; he is my advisory. I spoke with Amy and described my issue. She scheduled the appointment; however, the issue was about my tire, which were recently replaced at the de More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matthew, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 21, 2024

Dealership Rating
Employee Rating

Matt is a superb service associate. He anticipates my concerns, accommodates my out-of-town schedule, greets me by name when I arrive. Matt is always friendly and positive! More

by ddavini
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 21, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 19, 2024

Dealership Rating
Employee Rating

Shaun is very helpful and provides useful advice. Amy is very friendly and give a welcoming feeling when entering the service department. More

by eespinoza511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Amy Ott

Oct 20, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Shaun and Amy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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