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Matt Newman
Matt Newman at Ken Ganley Ford Parma

Matt Newman

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.9
93 Reviews
4.9

93 Reviews

Write a Review

93 Reviews of Matt Newman

October 20, 2025

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Employee Rating

Kristy has fantastic service and a greatly decorated office! Love the 50 years of mustangs. Her family came to visit - handsome sons! More

by Maxwell.tomcho
Recommend Dealer
Yes

Other Employees Tagged: Kristy Tomcho

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Oct 21, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

October 10, 2025

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Employee Rating

I always get taken care of here! Great people with great service! They go awesome work. More

by gabidefelice97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Dave Moga, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens

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Oct 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 18, 2025

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Employee Rating

I was writing it on right away. I gave the gentleman my recall slip that has to do something with my car. They're going to schedule me the appointment once the parts come in but I d More

by laurencechristine
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2025

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Employee Rating

Never receive my paper work of the work that was done everyone was great there.class act.thanks. More

by fkschmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Voloschuk

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Sep 18, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

August 26, 2025

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Employee Rating

The staff were very nice and accommodating. I would recommend Ken Ganley to my friends More

by Bwessel4386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 24, 2025

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Employee Rating

Nice. Simple. Professional. Quick. Thorough. Efficient. Would recommend to anyone in need of auto services. More

by gbunch2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Ariel Albores

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Aug 24, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 19, 2025

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Employee Rating

Great service and great people to work with! !!! Thanks again! Appreciate you all again so much More

by wnbritta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 19, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 13, 2025

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Employee Rating

Very prompt service told me when to be here and took care of recall thanks for was8my maverick More

by RNETZEL810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Aug 13, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2025

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Employee Rating

Amazing service from the team. Took care of car needs as quick as possible. Will be back More

by BILL.SALEM20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 07, 2025

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Employee Rating

George was great. The service department always does a great job for me. Highly recommended! More

by GEORGEJBODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 07, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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