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George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
686 Reviews
4.8

686 Reviews

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686 Reviews of George Hadgigeorgiou

June 10, 2026

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Employee Rating

George was very kind and helpful. The only thing was I asked for my spare tire on the back to be rotated in and it was not. I got a nail in my tire so I just had them rotate it in for More

by Danigreen0515
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Jun 10, 2026

Ken Ganley Ford Parma responded

Thank you for your very kind review. It's great to hear George was so helpful. We appreciate you choosing Ken Ganley Ford Parma.

June 09, 2026

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Employee Rating

Could not figure out how to order the parts for my recall issue. When I called Ford they were amazed and asked me to have the service manager call them back. More

by ed899
Service Time
Service Communication
Recommend Dealer
No
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Jun 11, 2026

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jun 11, 2026

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 05, 2026

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Employee Rating

Work was good but parts should be in stock. Liked the inspection results. Labor charge I think was a bit high, especially for the trany flush. More

by SELLERSJENNIFER7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens, David Swift

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Jun 07, 2026

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 05, 2026

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Employee Rating

Service team is very friendly. Wait time is reasonable.. Easy to schedule service. All my questions were answered. More

by charlenedinardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, John Ruper

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Jun 05, 2026

Ken Ganley Ford Parma responded

We’re glad our service team created a welcoming atmosphere and that scheduling your Ford appointment was simple. It’s great the wait time fit your schedule and that all your questions were addressed. Thank you for the five-star review.

June 04, 2026

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Very efficient service, from start to finish. With these eight words - friendly start to finish. More

by Gmsaable
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Jun 05, 2026

Ken Ganley Ford Parma responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2026

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Great staff and overall experience I hope that the dealership maintain the quality performance I'm a repeated customer and will continue to be More

by s.scottsr
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Jun 04, 2026

Ken Ganley Ford Parma responded

Hi, thank you for choosing us as your preferred dealership and for your continued loyalty! Our team strives to provide top-notch service and we're committed to maintaining our high standards. We look forward to serving you again in the future!

June 02, 2026

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Excellent management. Service is always a priority. Every vehicle I have purchased in the last 15 years has come from Ganley Ford. More

by John F
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Jun 02, 2026

Ken Ganley Ford Parma responded

We appreciate your loyalty over the last 15 years. Our management team and George take pride in continuing to service your Ford Expedition. We’re here for your next visit.

June 02, 2026

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Employee Rating

Dealing with George had always been very pleasant. He has showed great knowledge and is always pleasant and courteous. More

by DAMONSTEPTEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Ken Ganley Ford Parma responded

Thank you for sharing your positive experience. We’re glad George’s expertise and courteous approach made servicing your Ford Explorer pleasant. We look forward to helping you with any future service needs.

May 26, 2026

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First time at this dealership. Everything went well and was very efficient. Will be back More

by Kim2193
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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May 27, 2026

Ken Ganley Ford Parma responded

Thank you for choosing us for your first visit. We’re glad your Ford F-150 service was efficient. George and our team look forward to assisting you again.

May 29, 2026

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2026

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Employee Rating

Fixed the problem, communication issues, took a piece off my car, and never put the part back on. Had to put it in place myself. More

by Ayden Capretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Ken Ganley Ford Parma responded

Aryden, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Victoria Lindsay vlindsay@bramanmiami.com

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