Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia
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Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Marvin Orellana

November 24, 2024

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Employee Rating

Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a More

by Larry.cantrell15
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2024

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They are very busy it's nearly impossible to get service in timely manner. Even with appointment ahead of time. More

by Halloween_94
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Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz

November 17, 2024

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Usually do my car maintenance myself so this was my first time having my car worked on by someone else. They explained what they were charging and did a great job. More

by M
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Recommend Dealer
Yes
Nov 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your review! We're thrilled to hear that your first experience having your car serviced at Sierra Chevrolet was a positive one. It's great to know that our team was clear about the charges and delivered excellent service. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 16, 2024

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They are remodeling, so finding the service department was tricky. However, they still provided great service. More

by jalalau
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Recommend Dealer
Yes
Nov 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that despite the remodeling, you received great service at Sierra Chevrolet. We appreciate your understanding during this transition and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 04, 2024

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Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
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Recommend Dealer
Yes
Nov 06, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

November 03, 2024

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Great customer service and quick turnaround. Great service and will return for continued service of my car. More

by larryayon
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Recommend Dealer
Yes
Nov 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your feedback and are thrilled to hear that you experienced great customer service and a quick turnaround at Sierra Chevrolet. We look forward to seeing you again for your car's continued service! Sincerely, The Sierra Chevrolet Team

October 24, 2024

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Good service,fast,nice people. Good, good, good,good, great service,good. Good job,good. More

by esaenz10
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Recommend Dealer
Yes
Oct 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We truly appreciate your kind words about the service at Sierra Chevrolet. It’s wonderful to hear you had a great experience with our team. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

October 18, 2024

Dealership Rating
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Marvin is amazing. He was thorough and communicated well with me. he made sure to let me know what was going on at every avenue and contacted me to let me know my car w More

by LISA.ELDREDGE
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Recommend Dealer
Yes

Other Employees Tagged: Nick , Nick

Oct 22, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin provided you with a seamless experience at Sierra Chevrolet. It's great to know that his thorough communication and efficiency made the process easy for you. We look forward to welcoming you back for your next visit, and we'll ensure that Marvin is there to assist you again! Safe travels with your car! Sincerely, The Sierra Chevrolet Team

October 15, 2024

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Marvin is the best dealership service writer I have ever have experienced! He is knowledgeable and concerned with your happiness with your vehicle! He follows up and ensures that all is good and solved. O More

by sandbug777
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Recommend Dealer
Yes
Oct 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Marvin and the exceptional service you received at Sierra Chevrolet. We're thrilled to hear that he has made such a positive impact on your experience and that you find value in traveling to see us, even during our construction. We’re excited for the improvements ahead and look forward to continuing to serve you. Don’t hesitate to reach out if you need anything else! Sincerely, The Sierra Chevrolet Team

October 15, 2024

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Always helpful whenever I take my car to her. Thank you for all the help. More

by JOSEGUZMAN199335
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Oct 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We at Sierra Chevrolet are thrilled to hear that you find our team helpful whenever you bring your car in. Your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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