Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen | Page 3

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Mark Timen

May 26, 2026

Dealership Rating
Employee Rating

Got to the service dept. ontime and was out in an hour. Work was performed and video sent to my phone showing the service being done. The service writer John or Josh was gre More

by Golferpal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Analdo Venezuela and mgr.were a pleasure to work with.

May 27, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department and that John or Josh provided you with friendly and professional assistance. It's great to know that you were satisfied with the service performed and appreciated the video update. We look forward to seeing you again at Jay Buick GMC Bedford for your next service! Jay Buick GMC Bedford Team

May 05, 2026

Dealership Rating
Employee Rating

Excellent service. Great access, timely and professional. Video provided important information for planned service in convenient text-based format. More

by Bears6152
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

May 06, 2026

Jay Buick GMC responded

Thank you for the fantastic review! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. It's great to know that our service and video communication met your needs. We appreciate your feedback and look forward to assisting you again in the future! Jay Buick GMC Bedford Team

March 14, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. I would recommend this dealership to my friends and family. More

by RJAV8
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Jacob Newby

Mar 15, 2026

Jay Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation of Jay Buick GMC Bedford to your friends and family. It’s wonderful to hear that you found our team friendly and helpful. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

March 11, 2026

Dealership Rating
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Always good to go there. Great service and friendly staff. Just need to have hot coffee More

by NICHTALL
Service Price Transparency
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Recommend Dealer
Yes

February 21, 2026

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They were really informative and I really appreciate the assistance on getting my issue resolved More

by tomika.brown315
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave and Allen in service and Mike at the Collision center

February 05, 2026

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Employee Rating

My Terrain was serviced quickly and correctly. The employees were very friendly and kept me up to date as my car was serviced More

by ROBERTR28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Richmond

January 11, 2026

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Employee Rating

Jay service is awesome they always fit you in and car is ready when promised. David is wonderful I have been working with him for 15 years or more. More

by ED66
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

January 11, 2026

Dealership Rating
Employee Rating

Prompt, courteous, and very clean waiting area. And a complimentary car wash if weather permits. Great coupons! More

by Jessie Jones
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

January 09, 2026

Dealership Rating
Employee Rating

The service I received was excellent. The staff was very knowledgeable and got me in and out quickly. More

by smcglothan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

December 25, 2025

Dealership Rating
Employee Rating

Prompt, kelp informed of progress , nice waiting area for customers tv and magazines for customers, service of vehicle and great. More

by BLAZER01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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