Mark Thomas | Page 3

Toyota of Scranton responded

CHULVICK, Thank you for your review and for recognizing our organization and service quality! We’re glad you had a positive experience overall. We appreciate your feedback about streamlining our communication methods. Ensuring clear and consistent communication is important to us, and we’re continuously working to improve in that area. Thank you for helping us provide an even better experience in the future. We look forward to serving you again! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

PAJOE18447, Thank you for making Toyota of Scranton your go-to dealership! We’re honored to be your choice for sales and service, and we're committed to providing you with exceptional experiences every time you visit. We look forward to continuing to serve you. Thank you for your loyalty! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

mthomas6, Thank you for your fantastic feedback! We're so glad to hear that our staff consistently meets your expectations and that you find the drive from Wilkes-Barre worth it. We truly appreciate your loyalty and look forward to providing you with exceptional service in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

LOGANTHOMAS19969, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Gerardo and George provided you with a pleasant and efficient car-buying process. We always strive to make the experience smooth and enjoyable for our customers, and we're glad we could make that happen for you and your wife. Enjoy your beautiful new car, and if you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

MCANDREW604, Thank you so much for your wonderful review! We’re thrilled to hear that our sales, management, and financial teams made you feel like family and provided such a positive experience. It’s our goal to go above and beyond for our customers, and we’re glad we were able to do that for you. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

STEVEN.CARROLL12, Thank you for your kind words! We're thrilled to hear that you received excellent service and that our team was able to find the right solutions for you. We take pride in our commitment to customer satisfaction and are glad to know our efforts made a positive impact. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

PMALEY40, Thank you so much for your kind words! We're thrilled to hear that you felt valued as a customer and that you enjoyed your experience with us at Toyota of Scranton. Our team is dedicated to making sure every customer feels appreciated, and we're glad we could make your visit a positive one. If you need anything else, don't hesitate to reach out. We look forward to welcoming you back in the future! Take care, The Toyota of Scranton Team

Toyota of Scranton responded

MUDSHOW, Thank you for taking the time to share your experience at Toyota of Scranton. We are thrilled to hear that you had a positive experience from start to finish. Jeff Felkowski and our entire team strive to provide exceptional service, and it’s great to know that you found them helpful and informative throughout your car buying journey. We understand how important it is to find the perfect vehicle, and we're glad Jeff was able to assist you with your search for the right Camry. It’s also wonderful to hear that Mark Thomas could help you get acquainted with your new car’s features. Your feedback is highly appreciated, and we will make sure to share it with the team. If you have any further questions or need additional assistance, especially with the navigation system, please don’t hesitate to reach out. Congratulations on your new Camry! We hope it brings you many miles of joy and look forward to serving you again in the future. Best regards, Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

Dear SalemJoan10, Thank you for taking the time to share your experience with us! We're thrilled to hear that you had an excellent buying experience at Toyota of Scranton. At Toyota of Scranton, we strive to provide our customers with nothing short of exceptional service, and we're delighted to hear that we could meet your expectations. Your kind words about our team's punctuality, helpful suggestions, and attentive service mean a lot to us. We truly value your business and the trust you've placed in us. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Best Regards, The Toyota of Scranton Sales Team

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno