Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Mark Terry

Overview Reviews (270) Inventory (296)

Contact Me

View All Employees

< View All Employees

Mark Terry

Mark Terry | Page 8

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Contact Me

4.9

269 Reviews

Overview Reviews (270) Inventory (296)

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English

Spanish

4.9

269 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Mark Terry

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

270 Reviews of Mark Terry

March 14, 2026

Dealership Rating

Employee Rating

Great service overall. Mark was very helpful He was very accommodating when I told him that I was pressed for time. Mark is the best Mark was very helpful He was very accommodating when I told him that I was pressed for time. Mark is the best More

by JJC322

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Mar 15, 2026 -

Smythe Volvo Cars responded

Mark’s accommodating approach when you were pressed for time really made a difference. We’re glad he helped get your Volvo XC60 back on the road quickly. Thank you for the five-star review. Enjoy!

March 14, 2026

Dealership Rating

Employee Rating

Always informative and attentive. I like how they keep me updated and are willing to explain things. I like how they keep me updated and are willing to explain things. More

by linda.haye

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Mar 14, 2026 -

Smythe Volvo Cars responded

Mark and our team are delighted to hear that our updates and explanations met your needs. Keeping you informed throughout your Volvo XC90 service is important to us. Thank you for trusting us with your vehicle. Enjoy!

March 12, 2026

Dealership Rating

Employee Rating

Exceptional professionalism. Also, love that I was given a private office area to work while the car was being worked on. Definitely expand upon that! It's something that would s Also, love that I was given a private office area to work while the car was being worked on. Definitely expand upon that! It's something that would set Volvo apart. More

by jstrype

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Mar 12, 2026 -

Smythe Volvo Cars responded

We appreciate you highlighting our team’s professionalism and the private office area while your Volvo XC40 was in service. It’s great to know the workspace helped you stay productive, and we value your suggestion to expand those areas. Enjoy!

March 11, 2026

Dealership Rating

Employee Rating

Mark made the whole process quick and painless and kept me updated throughout the day! me updated throughout the day! More

by MAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 11, 2026 -

Smythe Volvo Cars responded

We appreciate you noting how Mark kept things moving smoothly and provided updates throughout your visit. It’s great to know your Volvo received the care it required without unnecessary delays. Thank you for the five-star rating and we look forward to helping you again. Enjoy!

March 08, 2026

Dealership Rating

Employee Rating

Dropped car at 9. Got text had not started at 12:30. Did not finish by close of business. Communication throughout could have been better. Feel like you take on more t Got text had not started at 12:30. Did not finish by close of business. Communication throughout could have been better. Feel like you take on more than can handle More

by SNEUM5493

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Mar 09, 2026 -

Smythe Volvo Cars responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 08, 2026

Dealership Rating

Employee Rating

Mark was extremely helpful and communicative, definitely the best we've had at Smythe. He even stayed behind after hours since we were running a bit late to pick the car up. I would really appreciate the po the best we've had at Smythe. He even stayed behind after hours since we were running a bit late to pick the car up. I would really appreciate the possibility of having him as my rep every time I go in. More

by ANDREALARIAS1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Mar 08, 2026 -

Smythe Volvo Cars responded

Thank you for noting how Mark stayed late to make your Volvo XC60 pickup seamless. We’ll share your preference to have him assist you at future visits. We look forward to helping you again. Enjoy!

March 05, 2026

Dealership Rating

Employee Rating

Quality service and great communication about the needed repairs. Service completed in a timely manner. repairs. Service completed in a timely manner. More

by DANSUECACO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Mar 05, 2026 -

Smythe Volvo Cars responded

It’s great to hear that our team provided clear communication about your Volvo repairs and completed everything promptly. Your recognition of our service and timing is appreciated. Mark looks forward to assisting you again. Enjoy!

February 20, 2026

Dealership Rating

Employee Rating

Great service - undivided attention - clear explanations - well done! Very very very trustworthy - well done! Very very very trustworthy More

by Finfante0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Report | Print

Feb 20, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear that our focused support and clear explanations during your Volvo XC90 service inspired confidence. Mark appreciates you calling out the attentive care you experienced. Thank you for trusting us with your vehicle. Enjoy!

February 19, 2026

Dealership Rating

Employee Rating

Smythe team is very professional and always concerned with meeting the customer’s needs and ensuring their complete satisfaction. with meeting the customer’s needs and ensuring their complete satisfaction. More

by Happy123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tina Dewald, Regina Krauza

Report | Print

Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting our team’s professionalism and commitment to your satisfaction. We’re pleased the service on your Volvo met your needs and look forward to assisting you again. Enjoy!

February 19, 2026

Dealership Rating

Employee Rating

Mark Terry in the Volvo service department at Smythe was courteous and dependable at getting our car serviced on time. courteous and dependable at getting our car serviced on time. More

by LGCENTRELLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Peter Dudas

Report | Print

Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing Mark’s courteous and dependable service. We’re glad your Volvo was serviced on time. We hope to assist you again soon. Enjoy!

Dealership Inventory (296 Vehicles)

2023 Volvo XC90 | used

$40,481

2023 Volvo XC90

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$40,481

View Vehicle Details

View Details

2025 Volvo S60 | used

$40,481

2025 Volvo S60

used

Silver exterior

Automatic

All-wheel Drive

$40,481

View Vehicle Details

View Details

2013 Volvo XC60 | used

$10,981

2013 Volvo XC60

used

Black Stone exterior

Automatic

All-wheel Drive

$10,981

View Vehicle Details

View Details

2023 Honda Civic | used

$26,955

2023 Honda Civic

used

Boost Blue Pearl exterior

Automatic

Front-wheel Drive

$26,955

View Vehicle Details

View Details

2026 Volvo XC90 | new

$77,001

2026 Volvo XC90

new

Crystal White Pearl exterior

Automatic

All-wheel Drive

$77,001

View Vehicle Details

View Details

2017 Volvo XC90 Hybrid | used

$12,481

2017 Volvo XC90 Hybrid

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$12,481

View Vehicle Details

View Details

View All Inventory