Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 18

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
270 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

270 Reviews

Write a Review

270 Reviews of Mark Terry

May 11, 2024

Dealership Rating
Employee Rating

We have been dealing Smythe Volvo for 23 years. After 8 owned or leased cars, our kids are now Volvo owners because of unwavering commitment to customer satisfaction which is demonstrated by the w More

by Paul.cugno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Colbeth

Jun 07, 2024

Smythe Volvo Cars responded

Wow, 23 years and 8 Volvos! Thank you for your loyalty. We are fortunate to have customers like you. We appreciate these kind words towards Mark, Todd and our service department.

May 10, 2024

Dealership Rating
Employee Rating

Mark Terry was great to work with. He explained everything that needed to be done and the cost. Mark always gives you 110% of his attention and does so in an expedient way. More

by Berni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Smythe Volvo Cars responded

This is a very good description about the level of service that Mark provides. Thank you for taking the time to post this great review.

May 10, 2024

Dealership Rating
Employee Rating

Great dealership and very good service. Mark Terry is very helpful and professional at his job 👍🏻 More

by terlika.pandit
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 07, 2024

Smythe Volvo Cars responded

Thank you for this five star review. Mark is a true professional and does a great job at satisfying our customers. We appreciate you taking the time out of your day to share your experience.

May 08, 2024

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Employee Rating

They employ good staff, and try to resolve your issues as quickly as they can More

by Asher
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Billy Shannon

Jun 07, 2024

Smythe Volvo Cars responded

We are fortunate to have such a strong service department and fortunate to have customers like you. Thank you for posting this awesome review.

May 07, 2024

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Wonderful service provided when I brought my vehicle in. Incredibly helpful and very quick to respond. More

by bradley.bollinger
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Smythe Volvo Cars responded

Thank you for taking the time to share your experience. Mark is a true professional and it shows in his reviews. We appreciate you taking the time to post this review.

May 07, 2024

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Employee Rating

From the minute I walked into the service department to the time I picked up the car, my experience could not have been better! More

by admiral4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Jun 07, 2024

Smythe Volvo Cars responded

This is awesome and great to hear. Dina and Mark are true professionals. Thank you for this five star review.

May 07, 2024

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Employee Rating

Great service and communication. Took very good care of me and my car. Highly recommend More

by Jonsdeli
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Recommend Dealer
Yes
Jun 07, 2024

Smythe Volvo Cars responded

Communication is the name of the game in the service department and Mark does a fantastic job at this. Thank you for posting this wonderful review.

May 05, 2024

Dealership Rating
Employee Rating

Mark is a great guy. Courteous and professional. He keeps in constant communication and follows up to make sure I’m happy with the service. Happy to have him as my servic More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Smythe Volvo Cars responded

I must agree with you Mark is a great guy and all those things you mentioned. Thank you for taking your time to share your experience of our service department.

April 17, 2024

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Exceptional! !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience More

by Stacey Braun
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 05, 2024

Smythe Volvo Cars responded

Mark is exceptional thank you for saying so. He is a strong member of our service department team. We appreciate your business.

March 13, 2024

Dealership Rating
Employee Rating

Mark Terry was great to deal with. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. More

by Dave
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 29, 2024

Smythe Volvo Cars responded

Mark is all of these things and thank you for saying so we appreciate your recommendation of our service department and we appreciate your business

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