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Mark Owens
Mark Owens at Ken Ganley Ford Parma

Mark Owens | Page 4

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.9
39 Reviews
4.9

39 Reviews

Write a Review

39 Reviews of Mark Owens

November 26, 2025

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Employee Rating

They took care of my recall issue right away. I was in and out within a couple hours More

by bmac1343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2025

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Employee Rating

Took my new Bronco Sport in for an oil change and the experience was excellent! I plan on using them in the future for all needs. More

by Kath3917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Owen

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Nov 12, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2025

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Employee Rating

I love to work and every thing works fine I will continue coming back to you. More

by beelove452030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Dave Moga, Matt Newman

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Nov 03, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 30, 2025

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Employee Rating

Service was great Mark made you feel welcomed i will choose ganley ford for all my needs More

by johnkunakowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 29, 2025

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Employee Rating

The service dept was awesome. Had a great experience, they had me in and out. More

by Jeruito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Ruper, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Dave Moga, Matt Newman

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Oct 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 25, 2025

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Employee Rating

Friendly customer service. Always do good job with for my car. Don't need wait to long to get car back. More

by EGLEJAKELEVICIUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Dave Moga, Matt Newman

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Oct 25, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2025

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Employee Rating

I was notified each day as to the progress of my car and what was being done each day. I appreciate the notifications.. More

by LUCYLESZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2025

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Employee Rating

It’s important to me that only certified mechanics work on my truck. It was a pleasant experience for the oil change. I appreciate the Parma Ganley mechanic who pointed out a problem which was a prior deal More

by DDSCH154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 10, 2025

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Employee Rating

I always get taken care of here! Great people with great service! They go awesome work. More

by gabidefelice97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Dave Moga, Matt Newman

Report | Print
Oct 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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