Mark Ebeling | Page 6

They were courteous and once they had the car, they finished promptly. My only complaint is I had to wait four weeks for valet service. They replaced side mirror and car looks perfect now. finished promptly. My only complaint is I had to wait four weeks for valet service. They replaced side mirror and car looks perfect now. More

by crodgers65 Verified Customer Verified Customer

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The service is fantastic and the people are wonderful to work with. I have recommended this dealership to friends and family. work with. I have recommended this dealership to friends and family. More

by David Lowe Verified Customer Verified Customer

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Love the car more than any I have ever had. The only complaint is that it is very hard to call in for service as once reception answers phone (always promptly), it is not easy to get service t The only complaint is that it is very hard to call in for service as once reception answers phone (always promptly), it is not easy to get service to answer. They are very courteous and helpful once they do, but it is clear that there are not enough people in service handling calls, and I feel sorry for them as they work so hard. Other than that, LOVE GENESIS! More

by joyanzalone Verified Customer Verified Customer

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CJ and the rest of the team did an outstanding job. The entire process was quick and seamless. The service department is top notch as well. The entire process was quick and seamless. The service department is top notch as well. More

by GTS Verified Customer Verified Customer

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The professionalism of this establishment is the best I’ve ever experienced. The atmosphere is excellent as well Special shoutout to Jon for his excellent customer service. I like the fact that I receiv I’ve ever experienced. The atmosphere is excellent as well Special shoutout to Jon for his excellent customer service. I like the fact that I received a follow up text. This location exemplifies the type of service I expected when I purchase my vehicle and should be the blueprint for others to follow More

by woodyrara Verified Customer Verified Customer

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I am happy with my car I purchased at Mentor Genesis in Mentor Oh. Will recommend in futures Mentor Oh. Will recommend in futures More

by BORIQUA65 Verified Customer Verified Customer

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I had a great experience with Allison. . she was attentive and professional and went over board with communication. . she was attentive and professional and went over board with communication. More

by weichele Verified Customer Verified Customer

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I had a good experience. Solid staff, professional, competent, kind, timely service, great waiting area with goodies! Solid staff, professional, competent, kind, timely service, great waiting area with goodies! More

by mshakoor51 Verified Customer Verified Customer

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Great experience! The staff went above and beyond and made me feel like a valued client. The staff went above and beyond and made me feel like a valued client. More

by coymama0313 Verified Customer Verified Customer

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Great service department. Very professional and kept me informed as to what was being done. Very professional and kept me informed as to what was being done. More

by jnapoli0 Verified Customer Verified Customer

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