Mark Demartinis
Mark Demartinis at Colonial Cadillac

Mark Demartinis | Page 2

Marketing and Acquisitions Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of Mark Demartinis

July 24, 2023

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Employee Rating

awesome, steve, john, mark were outstanding took care of our family . really happy with service More

by PHILIP.MATUSZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Seremetis, Steve Sousa

July 01, 2023

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Colonial cadillac has exceeded any and all expectaions all due to the team at colonial cadillac led by the General Manager, Alex Rogers. Not only did he do a pick up / drop off for a simple oil change , h More

by JENSCADDY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Pete Cascio, Denise Leigh, Renata Starbranch, Steve Sousa, Steven Lander, Peter Vincent , Andrew Mackillop, Dennis Morin, David Robinson, Joe Latores, Adam , Steve J

May 15, 2023

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peter was very nice and got me in and out of the shop quickly. top notch service dept. More

by ALANDENTCRAFT
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Recommend Dealer
Yes

April 01, 2023

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My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
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Recommend Dealer
No
Apr 01, 2023

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

January 25, 2023

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I was able to negotiate a deal that worked for both parties and picked up my new car in 2 days. More

by sas2957
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch, Dennis Moran, Steven Lander , Andrew Mackillop

January 15, 2023

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Aleays a grest job. Denise is the best. Service is done right and on time promised. More

by BIGDOG0417
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Service Communication
Recommend Dealer
Yes

August 09, 2022

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Dennis, Mark and Steve were an absolute pleasure to work with. Knowledgeable, personable, to the point, and very responsive. We picked up our car in record time with all our needs met. Highly recommend!! More

by e.giordanosr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Moran, Steven Lander

August 08, 2022

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Employee Rating

Working with colonial cadillac in woburn is the best dealer experience i could possibly recommend. More

by JIM.MATTUCHIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Colonial Cadillac responded

Thank you for the review Jimmy ! We also appreciate you for being in the service and protecting our Country !!! Let us know how we can be of assistance in the future ! Thanks again Steve Sousa

July 05, 2022

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Employee Rating

Colonial Cadillac service department is outstanding! I have complete confidence when my XT5 is left with Peter Cascio More

by JBRADLEYFFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2022

Dealership Rating
Employee Rating

Dennis and the whole team were top notch. Typically I dread the paperwork end of purchasing a vehicle, but I was in and out in record time. Five stars all around More

by alan37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Moran, Steve Sousa

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