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Renata Starbranch
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195 Reviews
195 Reviews
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195 Reviews of Renata Starbranch
June 06, 2024
Pleasant,welcoming and professional staff. Renata is the best Always a pleasant experience at Colonial Renata is the best Always a pleasant experience at Colonial More
by BBYRNE0
Verified CustomerOther Employees Tagged: Steven Lander
Helpful 
June 04, 2024
No communication between service and call back, to no one’s fault. Everyone is so busy, it s unknown if car was ready ( it was) after 4 days, but found out after 10. one’s fault. Everyone is so busy, it s unknown if car was ready ( it was) after 4 days, but found out after 10. More
by bonniejohnson2
May 28, 2024
Renata was very knowledgeable and responsive. She was able to get my daughter’s car fixed quickly so we could start our post graduation trip across the country. She was able to get my daughter’s car fixed quickly so we could start our post graduation trip across the country. More
by JIM@ELLISPARTNERS.COM
May 18, 2024
I had my car sent in there with the personal service to be picked up which was great and delivered. My car was in there to have the radiator flushed that was never completed nor done instead my AC was char be picked up which was great and delivered. My car was in there to have the radiator flushed that was never completed nor done instead my AC was charged. I was told that I needed a fan for my car in the pot would cost $1,000 I said no thank you at that point I was told my car couldn't be delivered back home to me and I didn't get it back till Friday it was in the shop for 3 days. I was not satisfied at all because also I was supposed to have the detailing down on my car which wasn't completed so my car was taken from me brought in something else was done to it and I had to pay for it. I purchased a fan from the dealership from another dealership for $290 I'm having it installed for $130 still not sure if that is the problem with the car. I still believe that the car needs the radiator flushed and the fluids replaced and that will alleviate the issue that I had. I will keep you updated. More
by KEITH.DLAURO
May 17, 2024
Renata is a great service writer - knowledgeable and informative. Always a pleasure to work with. informative. Always a pleasure to work with. More
by RICKJ2
Other Employees Tagged: Denise Leigh, John Seremetis
April 29, 2024
I say the same thing every time i go to Colonial Cadillac. The place and the people that are employed at Colonial are the best!! Cadillac. The place and the people that are employed at Colonial are the best!! More
by RDEFELICE
Other Employees Tagged: Alex Rogers, Denise Leigh
March 26, 2024
Always treated nicely and efficiently. Good explanation of issues. Renata fights for me, when needed. I usually leave pleased with the result of my visit. I travel quite a distance now Good explanation of issues. Renata fights for me, when needed. I usually leave pleased with the result of my visit. I travel quite a distance now for service. More
by ELAINE.WALLACE1
Other Employees Tagged: Denise Leigh
March 21, 2024
It cost 1200 dollars for repairs which was not expected and my tires all had different air pressure why small risk undone but u still are more money than u should have and my tires all had different air pressure why small risk undone but u still are more money than u should have More
by RGGJR36
Other Employees Tagged: Denise Leigh
February 13, 2024
Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that should not have been sold on vehicle. More
by reid1589
Other Employees Tagged: Alex Rogers, Mark Demartinis, Steve Jensen , Steven Lander , Jason Ellis mechanic
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