Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
262 Reviews
4.7

262 Reviews

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262 Reviews of Renata Starbranch

June 22, 2026

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Great personal service. Easy drop off and pick up. Text notifications along the way. Very easy. More

by EDDIEFALLON140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Colonial Cadillac responded

Thank you for highlighting the personalized service and how effortless drop off, pick up, and text notifications were. Renata and our team appreciate the chance to make your Cadillac service seamless. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 15, 2026

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Very friendly staff very accommodating and thorough. Very impressed with the people there. convenient location and very clean. More

by marty.gorman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Colonial Cadillac responded

Thank you for noting our team’s friendliness and thorough approach. We’re pleased the facility’s location and cleanliness met your expectations. We appreciate your trust with your Cadillac and look forward to future visits. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 11, 2026

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Employee Rating

Excellent service as always. Friendly and helpful team. Good communication on the progress of my repair and what was needed as the vehicle was towed to dealership with a flat t More

by linda.lagorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

Jun 11, 2026

Colonial Cadillac responded

It’s great to know our team provided clear updates and friendly support when your Cadillac CT4 arrived with a flat tire. We’re pleased Denise and the rest of the service crew could keep you informed throughout the repair process. Looking forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 08, 2026

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Employee Rating

Always get great service,and able to get timely appointments. Renata is so honest and helpful! More

by CHLOEANDMOLLY
Recommend Dealer
Yes
Jun 08, 2026

Colonial Cadillac responded

We appreciate you trusting us with your Cadillac XT5 service. It’s great to hear you enjoyed timely appointments and that Renata was honest and helpful. Please reach out whenever your vehicle needs attention. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 06, 2026

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Employee Rating

Outstanding service and communication about my vehicles needs and updates. Clean, pleasant waiting area w refreshments More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Colonial Cadillac responded

We’re delighted to hear our communication and service updates kept you well informed. It’s great to know the waiting area and refreshments made your visit more comfortable. Thank you for trusting us with your Cadillac VISTIQ, and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 02, 2026

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You have a wonderful service department. They are very accommodating kind curious always. I have recommended your dealership to my friends and fellow employees. Thanks. Dr. Desai. More

by ldesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Colonial Cadillac responded

We’re thrilled to hear our Cadillac service team was accommodating and attentive. Renata and the service staff appreciate you recommending us to your friends and colleagues. Thank you for choosing us. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

May 26, 2026

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Employee Rating

Always able to get an appointment. Staff friendly courteous and knowledgeable, always get great service. More

by CHLOEANDMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Colonial Cadillac responded

Thank you for highlighting how easy it is to schedule service and the friendly, knowledgeable care from our team. Renata will be pleased to hear you appreciate the attention and expertise during your Cadillac XT5 service visits. We look forward to your next appointment. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

May 09, 2026

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I scheduled a diagnostic appointment for a check engine light and I thought it would be assessed the day of my appointment but the shop didn’t have time to get to it, so now it’s the weekend and the part w More

by mjsawyer08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

May 11, 2026

Colonial Cadillac responded

MJ, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

April 18, 2026

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Employee Rating

A true 5 star experience! From start to finish, I was treated like I was their only customer. I have and will continue to use Colonial Cadillac for my services. You won't be d More

by DAVID A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Colonial Cadillac responded

It’s wonderful to hear you felt like the only customer from start to finish. We appreciate your continued trust in our Cadillac service. We look forward to serving you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

April 06, 2026

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Employee Rating

Came for an oil change and they changed the batteries on my key fob The service advisor did a great job More

by pak624
Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch

Apr 06, 2026

Colonial Cadillac responded

Thank you for trusting us with your Cadillac XT5’s oil change and key fob battery replacement. Renata is pleased her assistance made the visit smooth. We look forward to helping you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

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