Mark Bugajski

Don’t believe I met with a Marc Boomsma, my salesman was Sid, arrived around 10:30 3-3-25, long busy day, when I left it was close to 5pm most of everything as far as trade in and sales contract was done pr Sid, arrived around 10:30 3-3-25, long busy day, when I left it was close to 5pm most of everything as far as trade in and sales contract was done prior to this and when I showed up at 20:30 on 3-3-25 my veg was prepped with ceramic coat inside and out, I wasn’t 100% sold on it so I asked to please contact me before, when I arrived I wasn’t informed it was already applied , I was given a discount because of the confusion, I just hope it works as promised, from what I hear you have to hand wash these ceramic coated cars and I’m way past hand washing any vehicle so I’m concerned I was about to abort half way through the at home finance process because print was to small on my I-pad and I wasn’t comfortable signing something I couldn’t read, Sid came up with an idea that worked so I was able to complete the process, thanks to Sid he got the job done, one last thing when I tried to use my radar detector from my trade in the detector didn’t work, when I got home I tried it in my wife’s car and it worked so I need to have someone look into this when I get the time, other than that I very much enjoy the vehicle so far, once again thanks to Sid for walking me through the financial info part. Sincerely, Roger Tintinger More

by zavoodi59 Verified Customer Verified Customer

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Huda Abed was a great agent, guiding my purchase through all steps, and giving me the best support. all steps, and giving me the best support. More

by lromaneisel Verified Customer Verified Customer

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Once again BMW of Orland Park has been amazing. They are always nice, they know me by name, and the service they give is outstanding! They are always nice, they know me by name, and the service they give is outstanding! More

by KOOKIN69 Verified Customer Verified Customer

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Great service, very professional and very helpful. Thanks Huda for your assistance and your patience. You rock! Thanks Huda for your assistance and your patience. You rock! More

by rosaruiz1022 Verified Customer Verified Customer

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Straightforward and easy to deal with. Sid was accommodating and available for my needs. He responded when contacted and showed a willingness to come in on his day off. Sid was accommodating and available for my needs. He responded when contacted and showed a willingness to come in on his day off. More

by bpbull Verified Customer Verified Customer

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Always great quick service. No wait when I make an appointment. Thanks Tony for getting me in and taking care of my service No wait when I make an appointment. Thanks Tony for getting me in and taking care of my service More

by Tom Wilson Verified Customer Verified Customer

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The salesperson was very nice and pleasant not pushy. I would have given a five star review if it were not for them running an unauthorized credit report on me. I came in with my own financing. I would have given a five star review if it were not for them running an unauthorized credit report on me. I came in with my own financing. More

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Service was great did not have to wait to take car out for drive car Wass right in front for drive car Wass right in front More

by KAYCVESPI Verified Customer Verified Customer

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BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More

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BMW of Orland Park consistently outperforms my expectations! Tony Scanlon is responsive and always on top of my service needs! expectations! Tony Scanlon is responsive and always on top of my service needs! More

by michaelm2010 Verified Customer Verified Customer

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