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Mark Bugajski
Mark Bugajski at BMW of Orland Park
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Mark Bugajski

Business Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Mark Bugajski

November 16, 2024

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Employee Rating

Very efficient. Sarim handled our transaction with professionalism and kindness, He is working on getting a second key FOB for us. More

by jerintony2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarim Sajjad

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Nov 18, 2024

BMW of Orland Park responded

We're delighted to hear that Sarim provided you with a professional and efficient experience at BMW of Orland Park. Thank you for the positive feedback, and we hope everything goes smoothly with your second key FOB!

October 27, 2024

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Employee Rating

Highly recommended and very impressive. Peter was friendly and professional. He should be awarded sales person of the year. More

by ncc
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Denbroeder, Matt McCormack

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Oct 28, 2024

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Peter provided such a positive experience at BMW of Orland Park. Your recommendation means a lot to us, and we'll be sure to share your kind words with him!

October 07, 2024

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Rich is the absolute best at what he does! Will be seeing you again for sure More

by Gary GK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bustamante, Joseph DiGiovanni, Alvin Crowder, Dion Grace, Richard Pool

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Oct 07, 2024

BMW of Orland Park responded

Thank you, Gary, for stopping by to leave Rich and BMW of Orland Park a wonderful review. We look forward to serving you in the future!

October 02, 2024

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Tony was very thorough in explaining the process for my oil change and vehicle inspection. More

by JOHNSTRUS826
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Scanlon , Matt-Genius

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Oct 02, 2024

BMW of Orland Park responded

John, thanks for giving a shoutout to Tony and leaving BMW of Orland Park a five-star review. We look forward to assisting you next time!

September 28, 2024

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Employee Rating

The operation of this car is very complicated. Need more tutorials The dealer should've gave us the user manual to study while waiting the 3 months for delivery, The exorbitant expensive, deale More

by mike@mrcelectric.com
Recommend Dealer
No

Other Employees Tagged: Marc Boomsma , Amir Abedrabo

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Oct 16, 2024

BMW of Orland Park responded

We apologize to hear about your frustrations with the car's operation and the issues you faced regarding the ceramic coating. It’s important that our customers feel confident and informed about their vehicle. We appreciate your suggestion about providing the user manual earlier; we will definitely consider this for future customers. Your feedback about the ceramic coating is also valuable, and we will take it into account as we evaluate our services. Thank you for sharing your concerns, and we hope to improve your experience moving forward. Best Wishes, BMW Of Orland Park

August 30, 2024

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Employee Rating

As always good customer service friendly staff ver knowledgeable thank you guys for the best service More

by VINCEM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regan Notter, Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Nick Shellberg , Corey Josephson, Cheri Krause

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Sep 02, 2024

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience.

August 29, 2024

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Employee Rating

- While waiting two months for delivery, the dealership should give us the owners manual to bone up on the vehicle while waiting. More

by mike@mrcelectric.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amir Abedrabo

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Sep 05, 2024

BMW of Orland Park responded

Thank you for your suggestion. We’ll take your feedback into consideration as we look for ways to enhance our customer experience. Best Wishes, BMW Of Orland Park

August 12, 2024

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Employee Rating

Victoria was amazing. Very knowledgeable and helpful. Also very kind. She went over and beyond for us. She did a great job showing us everything and explaining our opt More

by Edina.devic@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra

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Aug 12, 2024

BMW of Orland Park responded

Thank you for the wonderful feedback, Edina! We're delighted to hear that Victoria provided exceptional service at BMW of Orland Park. We'll be sure to share your kind words with her and the team!

August 06, 2024

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Employee Rating

Great experience with Peter. He was prepared when I came in and made the process super easy. More

by udc23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Denbroeder , Vince Moreno

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Aug 07, 2024

BMW of Orland Park responded

Thank you for this 5-star review of Peter and BMW of Orland Park! Have a stellar day!

July 31, 2024

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Employee Rating

Nice showroom and convenient location. Staff was very courteous. And most of all, I absolutely love my BMW! More

by Kelly K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarim Sajjad, Victoria Kendra, Tony Paramo

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Jul 31, 2024

BMW of Orland Park responded

Kelly, we're delighted to hear you love your BMW and had a great experience with our team at BMW of Orland Park! Thanks for the kind words!

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