Manny Reyes

We visited City Volkswagen of Evanston on Thursday, June 19th to test drive a used Volkswagen Atlas. Narcis took care of us that day. The test drive went great, and while impressed with the Atlas, it did no 19th to test drive a used Volkswagen Atlas. Narcis took care of us that day. The test drive went great, and while impressed with the Atlas, it did not have all the features that we wanted. Narcis suggested, a used Tiguan, competitively priced and loaded with features, so we took that for a spin, eventually purchasing that car. Throughout our visit there was never any rush or pressure to purchase, in fact we left the dealership to test drive another car only to return for the Tiguan. The lone issue we had with the purchase was that there was only one key FOB. Narcis told me that he could see what he could do about getting an extra one. He reached out to VW and they said that the car was turned in with only one key, but he spoke with his management and secured an additional one at no charge. Our experience with Narcis and City Volkswagen of Evanston, as well as the follow-up afterwards, has been stellar. We will certainly look here again should we be in the market for another vehicle! More

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It is always a pleasure working with Narcis. He’s a straight shooter and transparent through the entire process. This is my 3rd car I’ve purchased with Narcis and highly recommend him to anyone He’s a straight shooter and transparent through the entire process. This is my 3rd car I’ve purchased with Narcis and highly recommend him to anyone looking in the area. Thanks Narcis for making each purchase painless and enjoyable. More

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Great inventory and easy to work with. The whole process was quick and had exactly what I was looking fi The whole process was quick and had exactly what I was looking fi More

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If you are truly looking to have a hassle free experience and receive a good deal, make sure to ask for Mario. xxxxxxto Manny in finance as well and receive a good deal, make sure to ask for Mario. xxxxxxto Manny in finance as well More

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Smooth transaction working with Mario in sales and Manny in finance. How every deal should go in finance. How every deal should go More

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I’ve purchased many vehicles over my lifetime and my recent 2025 Tiguan purchase was the best one I’ve ever had thanks to Brendan Cowhey and the other staff at City Volkswagen of Evanston. I’m grateful recent 2025 Tiguan purchase was the best one I’ve ever had thanks to Brendan Cowhey and the other staff at City Volkswagen of Evanston. I’m grateful I had Brendan as my sales consultant because he made the whole experience smooth and stress free, with no pressure. During the time I spent with him, I found him to be highly knowledgeable of the product, trustworthy and a genuinely caring individual. He had a great sense of humor too! So if you’re in the market for a new vehicle, I highly recommend working with Brendan! He’s the best! More

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Brendan Cowhey was fantastic to work with during my VW ID.4 purchase. He was professional, engaging, and incredibly accommodating. He made the impossible happen and was so encouraging throughout the entir ID.4 purchase. He was professional, engaging, and incredibly accommodating. He made the impossible happen and was so encouraging throughout the entire process. I love coming to this dealership — they have the best staff, like Brendan. Highly recommend! 💪👕 PS I love my EV More

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This was by far the easiest and quickest car buying experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to e experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to ensure a very smooth and quick visit More

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Best sales experience! The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstra The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstrated. Highly recommend purchasing vehicles from City VW of Evanston. More

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I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More

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