Manny Patel
Manny Patel at Southern Ford

Manny Patel

General Manager

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.4
36 Reviews

Dealership Experience

11 yrs, 1 mo

4.4

36 Reviews

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36 Reviews of Manny Patel

November 20, 2025

Dealership Rating
Employee Rating

Kevin was very friendly but didn’t put the details in, causing us to need the car another day . Thankfully the Manager responded and helped get the issues resolved.. More

by albanojamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Phillips

October 24, 2025

Dealership Rating
Employee Rating

The person who worked on my truck, needs to be more careful and pay more attention to what they are doing. Have more respect for people automobiles. If a technician doesn’t know how to do something, th More

by Shelby Super Snake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alicia Chapman-Jones

August 30, 2025

Dealership Rating
Employee Rating

Excellent customer service and support. Attention to detail was great. Quickly in and out. Didn’t wait long for my truck to be serviced. More

by timgoogin80
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2025

Dealership Rating
Employee Rating

Excellent service for my oil change service technician was first class and did a amazing job on time and very accommodating could not be happier with the service More

by PAULTWILCOX
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 06, 2025

Dealership Rating
Employee Rating

Jake, Manny and Jared were very helpful again. This is my second purchase at this location More

by davek3332
Recommend Dealer
Yes

Other Employees Tagged: Jake Lynch , JARED STARK

May 29, 2025

Dealership Rating
Employee Rating

Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv More

by JON.CONWAY1987
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2025

Dealership Rating
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Always great service and personnel are friendly, knowledgeable and helpful. Would recommend to anyone looking for a vehicle or service. More

by PRVINYARD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jake Lynch , EDWIN WARREN

March 02, 2025

Dealership Rating
Employee Rating

Failure to follow through on my continued service required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. More

by BAKER06
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Lynch, Alicia Chapman-Jones , JON CONWAY

February 25, 2025

Dealership Rating
Employee Rating

A pleasure to work with the staff at Southern Ford. Always had positive experiences there More

by thomasmorehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler , EDWIN WARREN

February 22, 2025

Dealership Rating
Employee Rating

Travae did an outstanding job of covering the features and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I wou More

by zmbruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jensen, Travae Pope , DAKOTA BOOTH

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