Luis Tinoco
Luis Tinoco at Volkswagen of Downtown Chicago

Luis Tinoco | Page 39

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
395 Reviews
4.4

395 Reviews

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395 Reviews of Luis Tinoco

January 08, 2020

Dealership Rating
Employee Rating

Great service! I came in for an oil change and they also took care of a recall issue in shorter time than anticipated. First time there, won't be the last. More

by johno719
Recommend Dealer
Yes

Other Employees Tagged: Bill Dolan

January 03, 2020

Dealership Rating
Employee Rating

Warranty and recall I would have given a 5 if there was not a diagnostic charge (ultimately waived) or the push for so many added services (I declined) More

by ALLANGANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 10, 2019

Dealership Rating
Employee Rating

5 Year Maintance Very positive experience. Good communications. arranged for me to be picked up at my place and driven to the dealership once the work was finished. More

by LORENR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 10, 2019

Dealership Rating
Employee Rating

Great help Very responsive, helpful and friendly. Service was fast, and Luis was awesome. He helped with everything and deliver brief explanation about the proce More

by ANUGRAH.BILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 05, 2019

Dealership Rating
Employee Rating

Great & easy I love how Luis takes care of me. Every time I walk in, (with or without an appointment) he’s quick to ask me what I need, and takes care of it. More

by DEVINROKZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 05, 2019

Dealership Rating
Employee Rating

Excellent experience - painless Super organized and attentive from the moment I pulled in the garage. Friendly, knowledgeable and on time. Recall fix was made and I was on my way in More

by PAM.MADIGAN
Recommend Dealer
Yes

December 05, 2019

Dealership Rating
Employee Rating

Great Dealership pricing always affects my overall experience. Compared to auto shops. Most everyone was kind. I will definitely return. The overall experie More

by NEILUS.ARMSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 29, 2019

Dealership Rating
Employee Rating

very nice customer service luis is very nice to costumer and very quick respond. thank you luis. i would like recommend u to my friend live in the city. More

by cici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 25, 2019

Dealership Rating
Employee Rating

5k service Great customer service, very knowledgeable and helpful. Explained the service that I was being charged for thoroughly. Updated me on a recall that the More

by KARIE.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 20, 2019

Dealership Rating
Employee Rating

Quick repair of failing engine It was diagnosed quickly and properly. Work done on time with good quality. Got advice on other components which need my attantion. Planning to follow More

by PETER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

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