Luis Tinoco | Page 39
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
395 Reviews
Write a Review395 Reviews of Luis Tinoco
January 08, 2020
Great service! I came in for an oil change and they also took care of a recall issue in shorter time than anticipated. First time there, won't be the last. took care of a recall issue in shorter time than anticipated. First time there, won't be the last. More
Other Employees Tagged: Bill Dolan
January 03, 2020
Warranty and recall I would have given a 5 if there was not a diagnostic charge (ultimately waived) or the push for so many added services (I declined) I would have given a 5 if there was not a diagnostic charge (ultimately waived) or the push for so many added services (I declined) More
December 10, 2019
5 Year Maintance Very positive experience. Good communications. arranged for me to be picked up at my place and driven to the dealership once the work was finished. Very positive experience. Good communications. arranged for me to be picked up at my place and driven to the dealership once the work was finished. More
December 10, 2019
Great help Very responsive, helpful and friendly. Service was fast, and Luis was awesome. He helped with everything and deliver brief explanation about the proce Very responsive, helpful and friendly. Service was fast, and Luis was awesome. He helped with everything and deliver brief explanation about the process and all More
December 05, 2019
Great & easy I love how Luis takes care of me. Every time I walk in, (with or without an appointment) he’s quick to ask me what I need, and takes care of it. I love how Luis takes care of me. Every time I walk in, (with or without an appointment) he’s quick to ask me what I need, and takes care of it. More
December 05, 2019
Excellent experience - painless Super organized and attentive from the moment I pulled in the garage. Friendly, knowledgeable and on time. Recall fix was made and I was on my way in Super organized and attentive from the moment I pulled in the garage. Friendly, knowledgeable and on time. Recall fix was made and I was on my way in a freshly washed car in no time. More
December 05, 2019
Great Dealership pricing always affects my overall experience. Compared to auto shops. Most everyone was kind. I will definitely return. The overall experie Dealership pricing always affects my overall experience. Compared to auto shops. Most everyone was kind. I will definitely return. The overall experience was great and appreciated. More
November 29, 2019
very nice customer service luis is very nice to costumer and very quick respond. thank you luis. i would like recommend u to my friend live in the city. luis is very nice to costumer and very quick respond. thank you luis. i would like recommend u to my friend live in the city. More
November 25, 2019
5k service Great customer service, very knowledgeable and helpful. Explained the service that I was being charged for thoroughly. Updated me on a recall that the Great customer service, very knowledgeable and helpful. Explained the service that I was being charged for thoroughly. Updated me on a recall that they fixed. Great experience More
November 20, 2019
Quick repair of failing engine It was diagnosed quickly and properly. Work done on time with good quality. Got advice on other components which need my attantion. Planning to follow It was diagnosed quickly and properly. Work done on time with good quality. Got advice on other components which need my attantion. Planning to followup with the Service. More
Other Employees Tagged: Adam Khamsot
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