

381 Reviews
Write a Review381 Reviews of Luis Tinoco
July 22, 2025
I have been generally please with service bit am mot happy about telling me I need certain services that I just had done recently or when the former service manager had his asst "test drive" my car by d happy about telling me I need certain services that I just had done recently or when the former service manager had his asst "test drive" my car by driving it home to Schaumburg, keeping it overnight, driving back to the dealership and going through tolls without paying them that I was responsible for and using 1/2 tank of gas without telling me. More
July 16, 2025
I had a great experience working with Luis. I purchased my car from another dealership, but will be working with Luis and VW of Downtown Chicago moving forward. I purchased my car from another dealership, but will be working with Luis and VW of Downtown Chicago moving forward. More
Other Employees Tagged: Luis Tinoco
July 14, 2025
I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on time, and they even took the time to explain what was done and what to watch for in the future. My Tiguan is running perfectly, and I truly appreciate how easy and stress-free they made the experience. Highly recommend this service department if you want your Volkswagen taken care of the right way! Thanks, Kurtis Coty More
Other Employees Tagged: Angie Berg, Herberto Delgado, Mike Szafraniec, Kelia House, Fernando Tapia, Alonzo Bass , Grant Bode
July 06, 2025
Everyone was professional and friendly. Everything was explained to me and I knew the charges up front. I was given a fairly accurate timeframe for my car to be finished. Discussed next ste Everything was explained to me and I knew the charges up front. I was given a fairly accurate timeframe for my car to be finished. Discussed next steps for car care. Was kept informed. More
Other Employees Tagged: Luis Tinoco
June 25, 2025
The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. quick and clean. I felt my VW was in good hands with them. More
Other Employees Tagged: Herberto Delgado, Mike Szafraniec, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Michael Boos , Grant Bode
June 24, 2025
Nice ac on this super hot day. The car was finished pretty quickly. Good showroom The car was finished pretty quickly. Good showroom More
Other Employees Tagged: Herberto Delgado, Kelia House, Fred Borek, Alonzo Bass, Michael Boos , Grant Bode
Dealership Inventory (273 Vehicles)


