

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
9 yrs, 9 mos
Industry Experience
28 yrs, 6 mos
Specialties & Trainings
Se habla Español
321 Reviews
Write a Review321 Reviews of Luis Rivera
April 19, 2025
Great service luis very understand my fustration abaout the silverado problems and friendly and explain everything thankyou the silverado problems and friendly and explain everything thankyou More
Other Employees Tagged: Jessica Holland, Chris Freibauer
April 17, 2025
We have been buying our cars for Many years at ray chevy and their service team is excellent. And the customer service ls second to none! chevy and their service team is excellent. And the customer service ls second to none! More
Other Employees Tagged: Ryan Borke, Jessica Holland, Kyle Miller, Chris Freibauer
April 17, 2025
When my husband and I had work done on our van this past week, the Service Advisor was very courteous We were very happy with the results. week, the Service Advisor was very courteous We were very happy with the results. More
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
April 10, 2025
Great service, great selection and great deal. I recommend using this dealership over any in the area! I recommend using this dealership over any in the area! More
Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke , Esbeydy, five stars
April 08, 2025
I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service team. I would not go to any other car dealership in the area. More
Other Employees Tagged: Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
April 04, 2025
The dealership has professional, knowledgeable and friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible More
Other Employees Tagged: Hugo Ayala, Kyle Miller, Chris Freibauer
March 05, 2025
Rick from service is awesome! !! Very helpful and kind. Thank you for all your help. !! Very helpful and kind. Thank you for all your help. More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke , Rick is the person that helped me but you guys are all great!!!!!!


