Luis Rivera
Luis Rivera at Ray Chevrolet
Refer Me

Luis Rivera

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.9
321 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

9 yrs, 9 mos

Industry Experience

28 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.9

321 Reviews

Write a Review

321 Reviews of Luis Rivera

April 19, 2025

Dealership Rating
Employee Rating

Great service luis very understand my fustration abaout the silverado problems and friendly and explain everything thankyou More

by ALBA.GERA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

We have been buying our cars for Many years at ray chevy and their service team is excellent. And the customer service ls second to none! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

When my husband and I had work done on our van this past week, the Service Advisor was very courteous We were very happy with the results. More

by joeczep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Great service, great selection and great deal. I recommend using this dealership over any in the area! More

by 2sydann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke , Esbeydy, five stars

April 08, 2025

Dealership Rating
Employee Rating

Very dependable and reasonably priced. Work is always done quickly and to excellent standards. Louis was very helpful and explained all work. More

by kfpoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te More

by SWTCHKS6984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 04, 2025

Dealership Rating
Employee Rating

The dealership has professional, knowledgeable and friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible More

by ljking6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 16, 2025

Dealership Rating
Employee Rating

Went in for service. A+ rating always provides quality friendly service. Would recommend 100%. Great team there More

by tonylm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2025

Dealership Rating
Employee Rating

Always the best to deal with and great customer service. Will always come back for anything I need. More

by vwfanatic88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

Rick from service is awesome! !! Very helpful and kind. Thank you for all your help. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke , Rick is the person that helped me but you guys are all great!!!!!!

1
...

Dealership Inventory (389 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $44,939
2025 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2020 Ford Explorer car, priced at $28,958
2020 Ford Explorer
used
Silver exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Traverse car, priced at $40,678
2025 Chevrolet Traverse
new
Summit White exterior
Automatic
Front-wheel Drive
used 2022 Chevrolet Equinox car
2022 Chevrolet Equinox
used
Iridescent Pearl Tricoat exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Trax car, priced at $24,136
2025 Chevrolet Trax
new
Crimson Metallic exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Equinox EV car, priced at $46,645
2025 Chevrolet Equinox EV
new
Rip Tide Blue exterior
Automatic
Front-wheel Drive