Luis Rivera
Luis Rivera at Ray Chevrolet
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Luis Rivera

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.9
303 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

9 yrs, 6 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Se habla Español

4.9

303 Reviews

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303 Reviews of Luis Rivera

January 02, 2025

Dealership Rating
Employee Rating

Generally love this dealership. Not happy with getting one $25 glow plug replaced at a cost of nearly $500. Service reps are friendly and professional. Just feel the labor More

by 50STATESDAVE
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Recommend Dealer
No

January 02, 2025

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Wonderful outstanding assistance from service technician and mechanic - thank you very much and sincerely appreciated More

by AngelBaby
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Recommend Dealer
Yes

January 01, 2025

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Everyone encountered at the dealership is professional courteous and knowledgeable. . Always a good experence here More

by ordeire
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Recommend Dealer
Yes

December 30, 2024

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They were very understanding and helped me with my issues that I was having. It was awesome. More

by kylang03
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Recommend Dealer
Yes

December 17, 2024

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Glad to have local dependable service and the customer service was friendly. Will use again. More

by Buddy
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Recommend Dealer
Yes

December 12, 2024

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I just want to get the issues on my car fixed. Let me know what you guys can do . More

by saulleon78
Service Communication
Recommend Dealer
Yes

December 10, 2024

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I have always enjoyed working with Ray Chevrolet. The people are very friendly and always accommodate for all my needs and expectations. More

by gabe2899
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Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling

December 07, 2024

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Sammy in service is amazing! Took great care of us. New tires, alignment and just great service More

by WEBSTERPROPERTIES
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Recommend Dealer
Yes

December 07, 2024

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I am very happy with the service. It is always a great experience. Great service More

by rojelisrael
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Recommend Dealer
Yes

December 05, 2024

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They got me in and out. The service was great and by it being the holiday time, I also received Free windshield blades. Ray Chevrolet also offers car port service. They gave More

by holtashanti
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Recommend Dealer
Yes
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