Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
28 yrs, 3 mos
Specialties & Trainings
Se habla Español
303 Reviews
Write a Review303 Reviews of Luis Rivera
January 02, 2025
Generally love this dealership. Not happy with getting one $25 glow plug replaced at a cost of nearly $500. Service reps are friendly and professional. Just feel the labor Not happy with getting one $25 glow plug replaced at a cost of nearly $500. Service reps are friendly and professional. Just feel the labor cost was unreasonable. More
December 10, 2024
I have always enjoyed working with Ray Chevrolet. The people are very friendly and always accommodate for all my needs and expectations. The people are very friendly and always accommodate for all my needs and expectations. More
Other Employees Tagged: Liz Frohling
December 05, 2024
They got me in and out. The service was great and by it being the holiday time, I also received Free windshield blades. Ray Chevrolet also offers car port service. They gave The service was great and by it being the holiday time, I also received Free windshield blades. Ray Chevrolet also offers car port service. They gave us a $20 certificate to a bakery near by and also provided us with a ride there and back. Great service! More