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Luis Rivera
Refer Me
309 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Specialties & Trainings
Se habla Español
309 Reviews
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309 Reviews of Luis Rivera
February 17, 2025
friendly, professional and knowledgeable. I have complete confidence in this service department. the word that comes to mind is "family". I have complete confidence in this service department. the word that comes to mind is "family". More
by lakoskeof4
Verified CustomerOther Employees Tagged: Scott Kalish, Hugo Ayala, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
February 14, 2025
Service took longer than expected, no loaner was scheduled although one had been requested. I had no choice but to wait the weekend for my vehicle to be serviced. The vehicle was repaired and is wor scheduled although one had been requested. I had no choice but to wait the weekend for my vehicle to be serviced. The vehicle was repaired and is working fine. More
by Unit672
February 09, 2025
Very helpful, very knowledgeable, and they go out of their way to ensure your car runs good. their way to ensure your car runs good. More
by jcarey93
Other Employees Tagged: Ruperto Ayala, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
February 06, 2025
Great communication Efficient, knowledgeable and friendly staff Would highly recommend Ray Chevrolet for sales and maintanance friendly staff Would highly recommend Ray Chevrolet for sales and maintanance More
by cpharan123
Other Employees Tagged: Ray Scarpelli III
January 18, 2025
Liz and Louie are the absolute best! They have been taking care of my cars for many, many years. I always leave the shop happy. Thank you. They have been taking care of my cars for many, many years. I always leave the shop happy. Thank you. More
by TOM_MROZ
Other Employees Tagged: Jessica Holland, Liz Frohling
January 02, 2025
Generally love this dealership. Not happy with getting one $25 glow plug replaced at a cost of nearly $500. Service reps are friendly and professional. Just feel the labor Not happy with getting one $25 glow plug replaced at a cost of nearly $500. Service reps are friendly and professional. Just feel the labor cost was unreasonable. More
by 50STATESDAVE
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