Luis Rivera
Luis Rivera at Ray Chevrolet
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Luis Rivera

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.9
318 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

9 yrs, 9 mos

Industry Experience

28 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.9

318 Reviews

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318 Reviews of Luis Rivera

April 10, 2025

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Employee Rating

Great service, great selection and great deal. I recommend using this dealership over any in the area! More

by 2sydann
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke , Esbeydy, five stars

April 08, 2025

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Very dependable and reasonably priced. Work is always done quickly and to excellent standards. Louis was very helpful and explained all work. More

by kfpoor
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Recommend Dealer
Yes

April 08, 2025

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I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te More

by SWTCHKS6984
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 04, 2025

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The dealership has professional, knowledgeable and friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible More

by ljking6
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Recommend Dealer
Yes

March 16, 2025

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Went in for service. A+ rating always provides quality friendly service. Would recommend 100%. Great team there More

by tonylm123
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Recommend Dealer
Yes

March 09, 2025

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Always the best to deal with and great customer service. Will always come back for anything I need. More

by vwfanatic88
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Recommend Dealer
Yes

March 05, 2025

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Rick from service is awesome! !! Very helpful and kind. Thank you for all your help. More

by Amanda
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke , Rick is the person that helped me but you guys are all great!!!!!!

March 01, 2025

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Great service department. Always a good experience. Reasonable pricing, And great communication I would recommend to others. More

by Sfarley
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Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

February 28, 2025

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What a great team Ray Chevrolet has in Fox Lake IL. Took it in for some package work I requested and a couple issues I had. The team at Ray Chevrolet was exceptional in all aspects. The communication w More

by hhangebrauck
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Recommend Dealer
Yes

February 17, 2025

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friendly, professional and knowledgeable. I have complete confidence in this service department. the word that comes to mind is "family". More

by lakoskeof4
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Recommend Dealer
Yes
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