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Luis Rivera
362 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
29 yrs, 2 mos
Specialties & Trainings
Se habla Español
362 Reviews
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362 Reviews of Luis Rivera
December 04, 2025
Very pleased with the service. Luis was extremely helpful throughout the entire process and kept me informed along the way. I will use Ray chevy in the future. Luis was extremely helpful throughout the entire process and kept me informed along the way. I will use Ray chevy in the future. More
by tim_zimmerman
Verified Customer
November 29, 2025
The service was great and Luis was very informative. All additional services needed were explained. All additional services needed were explained. More
by nicnita220
Other Employees Tagged: Kyle Miller, Chris Freibauer
November 29, 2025
The communication is excellent. I was always aware of the repairs that were needed and how long it would take to accomplish them. I was always aware of the repairs that were needed and how long it would take to accomplish them. More
by dave.prigge
Other Employees Tagged: Liz Frohling, TJ Burke
November 24, 2025
Radio still not operating properly. I’ve been told everyone is having problems with this radio. I think you guys should call the manufacturer and have it fixed. I’ve been told everyone is having problems with this radio. I think you guys should call the manufacturer and have it fixed. More
by chpstk99
November 23, 2025
Went to Ray Chevrolet to have my rear shock absorbers replaced, I also needed to have my turn switch replaced. Louis setup the appointment to make it convenient to my schedule. Everything was done with p replaced, I also needed to have my turn switch replaced. Louis setup the appointment to make it convenient to my schedule. Everything was done with professionalism and attention to detail. Everyone was polite and friendly throughout the process. Overall after two days, everything was completed. More
by WENDILL
November 21, 2025
Liz and Louie are the BEST! !! I have been serviced by them for over 20 years and like I said they are the best. !! I have been serviced by them for over 20 years and like I said they are the best. More
by TOM_MROZ
Other Employees Tagged: Liz Frohling
November 15, 2025
I am very happy with the service provided to me by Ray Chevrolet. Everyone at Ray was nice and professional. My Corvette looked spectacular when I left because they washed it for me after changing my oil. Chevrolet. Everyone at Ray was nice and professional. My Corvette looked spectacular when I left because they washed it for me after changing my oil. Thank you More
by LEE946587
November 14, 2025
Scheduled my vehicle for a routine oil change and tire rotation that was convenient for me. Once at the dealership, Louis helped get everything moving. His friendly and polite demeanor helped make this pr rotation that was convenient for me. Once at the dealership, Louis helped get everything moving. His friendly and polite demeanor helped make this process simple and easy process. More
by WENDILL
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