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Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington
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Luis Lainez

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
85 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

4.9

85 Reviews

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85 Reviews of Luis Lainez

March 04, 2025

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Employee Rating

Excellent service and sales department . Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and alwa More

by Highhorsepower62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Nicholas Knight

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Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

What a family affair! We appreciate you and your mom sticking with our dealership for service and sales. It means that we're doing something right, and we're pleased that Benito keeps up our reputation with his stellar service. Thanks so much, and we hope that you match the 20 years that your mom has spent with us!

February 18, 2025

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Employee Rating

Excellent customer service and addressed all my questions. We have bought cars previously from this dealership and always received good customer service 👍 More

by lynnbeu3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Luis Velazquez, Carlos Herrera

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Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, Lynn, and we're happy that you are satisfied now and have been in the past! Good luck with your new ride, and please let us know if you need anything else before your first service appointment. Thank you!

February 15, 2025

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Employee Rating

Absolutely amazing would recommend other friends to this place they had the car on what i need More

by harlike9910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez

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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

We wish you the best of luck with your new-to-you Ford! We're glad that your experience inspired you to tell your friends about us. We will be thrilled to assist them if they need a new car or a service call. Thanks so much, and please let us know when you need your first service appointment!

February 14, 2025

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Steven was so helpful, he listened to my requirements and started given me several variety. he is so knowledgeable. The process at the dealership was quick, everything was clear, no hidden fees or charges. More

by amged.taouadros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Kamel

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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda! Have you found a name for your car yet?! We're happy that Steven could escort you through each step and make sure that you felt informed. Please let us know if we can do anything else for you. Thank you!

February 14, 2025

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Employee Rating

A very quick and simplified visit to the dealership thanks to the team that helped me. More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new-to-you Honda, Carlos! We want the process to be as smooth as possible, and we're glad that was the result. If any questions arise about your car, feel free to call or email us. Thanks so much!

February 09, 2025

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Employee Rating

Great guy! Explained everything about what was going to be serviced that day. Tony was very professional and knowledgeable about my vehicle. Thanks Tony More

by glenogawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Luke, Elias Ponce, Vince Castro, Jason Ung, Benito Torres, Tony Lagos , Conney

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Feb 10, 2025

Norm Reeves Honda Superstore - Huntington responded

That's nice to hear, Glen! We know that Tony and all our employees do their best to take service to the extra mile. We're happy that was the outcome for your Honda service visit. You can always consult with our team on what should be next on the table for your car. Thanks for your business!

February 03, 2025

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Employee Rating

ALEX SANTOS HANDLED MY SALE GREAT GUY ALONG WITH LUIS IN FINANCE GREAT GUYS GREAT STAFF GOT ME IN AND OUT AFTER BEING IN A ACCIDENT GOT ME IN A NEWER CAR WITH A LOVELY PROCESS AND EVEN BETTER SITUATION. HON More

by amyregrimes6
Recommend Dealer
Yes

Other Employees Tagged: Jacoby Hilliard, Joseph Rodriguez , ALEX SANTOS LUIS LAINEZ

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Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, Amy! It sounds like Alex and Luis provided a great car-shopping experience. If you decide that you would like to add accessories, please let us know. Thank you!

January 17, 2025

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Employee Rating

Call The Dealership. Has the room equipment with a used car sales rep? Set the appointment, let them and yeah, we need to deal on a used card More

by 1304meza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Alex Santos Reyes, Kelsey Tomlinson

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Jan 17, 2025

Norm Reeves Honda Superstore - Huntington responded

If you're interested in purchasing a used Honda, we'd be happy to help you. Please reach out to us either by phone or online, and we can set up an appointment for you. Thank you, and we look forward to lending you a hand!

January 13, 2025

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Employee Rating

Glen was great to deal with, very helpful and respectful to me as a customer. More

by azczyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glen Ota

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Jan 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda! We're glad that Glen gave you the treatment that you deserved when purchasing your car. If you decide you'd like to add accessories, please let us know. Thank you!

January 13, 2025

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Employee Rating

Very professional. They treat customers nicely. Best dealer experience I have been through. Would do business with the dealership again. More

by Asuprag
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem, Steven Kamel

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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

What a nice review! Congratulations on your new-to-you Honda, and we're delighted that you had such a wonderful experience. That's our goal, and we're happy that we reached it. When you're ready for your first service appointment, keep us in mind. You can schedule it online. Thank you!

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