Luigi Nicoloso

These people are very unresponsive despite me texting, calling, and submitting inquiries via the Greenway Kia East website attempting to get some resolution. They are untrustworthy and have poor customer calling, and submitting inquiries via the Greenway Kia East website attempting to get some resolution. They are untrustworthy and have poor customer service skills overall. They ran my credit under false pretenses- promising specific lease terms - and then after, telling me that the salesperson was confused, and the price would be higher than quoted. I was misled into giving them access to my credit file and to date, they have not tried to remedy their mistakes. More

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They have no commitment of words, no respect for the customer, They weren't honest, My problem is the sales department and managers customer, They weren't honest, My problem is the sales department and managers More

by Maria Verified Customer Verified Customer

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Super fast, excellent customer service , recommend 100% for everything jhosua was really nice about everything at the service for everything jhosua was really nice about everything at the service More

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The dealer has a wide variety of inventory available; salesperson was kind and tried to locate the vehicle fitted or closest best to my likes salesperson was kind and tried to locate the vehicle fitted or closest best to my likes More

by Miguelrb7 Verified Customer Verified Customer

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Everyone worked very hard to get me the best deal on the car I wanted. Simon was especially helpful. He walked me around the lots to find just what I was looking for. He stayed in touch all week trying to g car I wanted. Simon was especially helpful. He walked me around the lots to find just what I was looking for. He stayed in touch all week trying to get the price and the car I wanted. He succeeded! Simon was extremely patient! More

by jhcri Verified Customer Verified Customer

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We came to Greenway Kia East with a bit of an unusual and complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient and professional and most importantly, they got the job done for us. Very satisfied with our experience. More

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Experience was good, Luigi is very good and honest and all team was energetic and fun all team was energetic and fun More

by barba Verified Customer Verified Customer

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I wish I could be writing a very different review right now, as our initial experience with the dealership was great, but when there was an issue that I tried to call about the next day, I have been entire now, as our initial experience with the dealership was great, but when there was an issue that I tried to call about the next day, I have been entirely unable to speak with anyone. I have called AT LEAST 20 times in the last two weeks attempting to speak with anyone at the dealership and one of three things happen, they assure me someone will call me back - which I have never received a single call back, they forward me to a manager voicemail that is full and unable to leave a message so I am disconnected, or they place me on hold so long my call is dropped. We spent tens of thousands of dollars on a car and they don’t even have 5 minutes to speak with me concerning an issue with the car. So disappointing, would not recommend this dealership at all if you are looking for any sort of support and certainly have no faith in taking my car there for future service needs either. More

by maryclairgaines Verified Customer Verified Customer

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Great service no to much time to wait. And the schedule service was very good And the schedule service was very good More

by ADRIANATABATA14 Verified Customer Verified Customer

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I was treated with respect, got a decent trade in allowance for my car. The only critique I have is that the advertised price should include the “Recon Fee” which they attach onto the advertised pric allowance for my car. The only critique I have is that the advertised price should include the “Recon Fee” which they attach onto the advertised price once you finance the car. That impacted the monthly payments goal I had in mind and caused me to put a larger down payment than I had planned to. Put the actual selling selling price on the upfront paperwork - be more transparent about that fact. More

by rah107 Verified Customer Verified Customer

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