Lucas Dendaas
Lucas Dendaas at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Lucas Dendaas

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Lucas Dendaas

November 26, 2025

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Employee Rating

I brought my vehicle in to see what the possible rotting/burning smell in my car was coming from. Only happens about every other drive. They found nothing and I was charged $230. They told me I coul More

by jeneamontanez
Recommend Dealer
No
Nov 29, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad Ellis chad.ellis@russdarrow.com

November 20, 2025

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The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

by barb_arah
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

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The absolute best. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. More

by mwerden
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Recommend Dealer
Yes
Nov 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

November 07, 2025

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They were very accommodating. They made sure to get the Warrany work verified before having me bring the car in. More

by Mgabriel
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Recommend Dealer
Yes
Nov 07, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

October 13, 2025

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The whole service team is great and goes the extra mile to make sure their customers are satisfied. More

by Todd D
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Recommend Dealer
Yes
Oct 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

September 09, 2025

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The service department did a great job and were very professional, I also liked that they send you a video of how your car is looking. I'll definitely be returning. More

by Joe Thoman
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Recommend Dealer
Yes
Sep 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

September 02, 2025

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we’re very professional and up-to-date with everything for my vehicle, I would recommend them to other people. More

by KHELLENBRAND
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Recommend Dealer
Yes
Sep 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Very kind, wonderful people who know what they are doing. Always answer any questions you may have. More

by GFOSSHAGE
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Recommend Dealer
Yes
Aug 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Employee Rating

Polite, professional and attentive to my repair needs. Explaining the work required, parts needed and cost. More

by LANCE.OPTENBERG
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Recommend Dealer
Yes
Aug 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

August 26, 2025

Dealership Rating
Employee Rating

I am always pleased with that Luke handles my questions. Russ Darrow has been good and fair to me More

by CBEISSER
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Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips

Aug 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

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