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Lucas Dendaas
Lucas Dendaas at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Lucas Dendaas

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Lucas Dendaas

June 30, 2025

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Employee Rating

Very helpful and responsive service department. Warranty work completed in a timely manner and good rental unit to use while work done. More

by MROGOWSKI
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Swan

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Jun 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

June 26, 2025

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The service was great the people were great I like coming to you guys keep up the good work More

by tabarobots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Jun 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 25, 2025

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Excellent job! Thank you for taking care of me Luke did great job communicated thank you More

by angeljgaytan
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 22, 2025

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They lie and promise things but never fall through . I’ll never buy again from them!!!!! More

by Knorks76
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Jensen

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Jun 25, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 21, 2025

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Everything was done fast and efficiently Thank you Very happy with the service 👍👍thank you More

by DELORES1919
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Recommend Dealer
Yes
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Jun 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 17, 2025

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I really appreciate the time and patience that they took with troubleshooting my vehicle. Electrical problems can be difficult and when I had a concern about something disconnected, they got me in immediate More

by Sweetteamadison
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Service Time
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Recommend Dealer
Yes
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Jun 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 15, 2025

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Excellent, prompt service as usual! Pleasant interaction with all persons I came in contact with! More

by SHIRLEYWICKERSHAM
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Recommend Dealer
Yes
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Jun 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review, Shirley. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 14, 2025

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Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. More

by andrew@bioonemilwaukee.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Chris Ziegler, Rob Jensen

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Jun 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 14, 2025

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Employee Rating

Very difficult experience for me with my new 2025 dodge ram 1500. Nothing wrong with it… just wouldn’t start. No answer since it started for them, and couldn’t recreate the issue. Very ki More

by MAMAROO1957
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 10, 2025

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Employee Rating

My experience has been that the personnel are attentive, informative and friendly. My experiences thus far have been very good. More

by hithex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

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