Lucas Dendaas

The members at this shop are very trustworthy and I am glad to have my car serviced her each and every time I come. glad to have my car serviced her each and every time I come. More

by GIRLW4CATS Verified Customer Verified Customer

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I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car darrow techs have been friendly and have had no complaints about the work done on my car More

by Dottie Verified Customer Verified Customer

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They are always kind, let you know exactly what is going on and very timely. on and very timely. More

by TRACIBEYER77 Verified Customer Verified Customer

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Dealer ship was great. Went above and behind to make sure we had everything we needed. Went above and behind to make sure we had everything we needed. More

by NUTTERLLR1974 Verified Customer Verified Customer

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When serving customers, it is very nice but you guys when you estimate to price lover it is very expensive you estimate to price lover it is very expensive More

by senaamamud2015 Verified Customer Verified Customer

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I have no problem with the repair and timelines of the work being done. I love the fact that they took me home and picked me up when it was done. work being done. I love the fact that they took me home and picked me up when it was done. More

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Sales staff made my visit great. Everyone was friendly and the process was very fast. and the process was very fast. More

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I literally never leave reviews, but I am blown away by the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge so I could spend valuable time with my family. They did a great job on my car for a reasonable price. I’ve worked in customer service for my entire career and I know what it means to provide excellent service. Russ Darrow provides excellent service. More

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Always great service, no matter who you deal with!! Very convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 More

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Absolutely horrible. They're nice to you if you're spending money, but when you take your car there a week after you buy it because your 4x4 went out, they're rude. I've had this car less than 4 month spending money, but when you take your car there a week after you buy it because your 4x4 went out, they're rude. I've had this car less than 4 months, and I've only actually had it for about a month and a half. It's been in the shop so much. I took it to my mechanic after it came back from Russ Darrow with more issues than it came with. I've now put 3k into repairs for a car I've had less than 4 months. I didn't want the car originally and got pushed into it, when I asked what was wrong they said nothing was wrong and it was sound. Come to find out the brakes have been leaking for a while, the tire was fixing to fall off, tie rod, ball joint, wheel bearing, and brake pads all needed replacing already. The struts are wearing out way too soon. I'm glad I took it to my mechanic instead of Russ Darrow, I'm driving cross country in a couple weeks and there's no way I would have made it safely if I had just trusted Russ Darrow. I will never purchase from one of those snakes again. They screwed me up the xxx and now because of all the money I have to put into repairs, I'm having to take out a loan to pay my bills. Never ever buy from them if you want a reliable vehicle. They cannot sell you a decent car. More

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