Lizzy Spitzmiller
Service and Parts Director
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
Dealership Experience
8 yrs, 11 mos
291 Reviews
Write a Review291 Reviews of Lizzy Spitzmiller
August 26, 2024
Always friendly staff and very accommodating. Extremely helpful when I needed to change the appointment date. Extremely helpful when I needed to change the appointment date. More
Other Employees Tagged: Lauren Farthing , Arlen Montgomery, Karley Armitage
June 13, 2024
Grateful for the COLGA Mercedes Benz Family! They have gone above and beyond in helping our family with our recent vehicle purchase! Welcoming atmosphere with helpful and professional staff! THA They have gone above and beyond in helping our family with our recent vehicle purchase! Welcoming atmosphere with helpful and professional staff! THANK YOU! More
Other Employees Tagged: Richard Joyner, Evelyn Tolbert, Haley McDonald
May 09, 2024
Lizzy and everyone in the Service Department have always been very helpful and nice to work with. been very helpful and nice to work with. More
Other Employees Tagged: Richard Joyner, Brittany Whatley, Lauren Farthing, Kennedy McDonald
March 21, 2024
I recently had to get my sunroof replaced at Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expec Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expectations. First and foremost, the staff at the service department were extremely friendly and welcoming. They greeted me with a smile and made me feel like a valued customer. They were also very knowledgeable and were able to answer all of my questions and concerns about my car. The waiting area was clean and comfortable, with complimentary waters available. The service department also had a shuttle service available for those who needed to leave their car for an extended period of time. I was pleasantly surprised by the speed and efficiency of the service. What impressed me the most was the honesty and transparency of the service department. They didn't try to upsell me on unnecessary services or repairs, which I have experienced at other dealerships. Instead, they were upfront about the cost and provided me with options to fit my budget. Overall, I highly recommend the service department at this car dealership. They provide exceptional customer service, have a knowledgeable and friendly staff, and offer efficient and honest service. I will definitely be returning for all of my future car maintenance needs. More
Other Employees Tagged: Nadie Martin, Lauren Farthing, Jessica Clayton, Rachelle Pennington, Haley McDonald, Raul Navarro
March 02, 2024
Thank you Lauren, for you continued professional, outstanding and selfless customer service. Thank you much. outstanding and selfless customer service. Thank you much. More
Other Employees Tagged: Earnest Jenkins, Lauren Farthing, Rachelle Pennington, Haley McDonald, Raul Navarro
February 20, 2024
All around excellent customer service. Very friendly and knowledgeable team, always willing to answer questions and go the extra mile. They are a top-tier team and do excellent work, I rea Very friendly and knowledgeable team, always willing to answer questions and go the extra mile. They are a top-tier team and do excellent work, I really appreciate the professionalism of the Mercedes Benz Service Dept. More
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Haley McDonald, Raul Navarro
February 15, 2024
This is a great service department with friendly and courteous professional staff and service technicians. Ms Haley was very professional and helpful with questions about the findings on my vehicles ser courteous professional staff and service technicians. Ms Haley was very professional and helpful with questions about the findings on my vehicles service needs. This is a top notch outfit. More
Other Employees Tagged: Haley McDonald
February 09, 2024
Mercedes of Columbus is fantastic! Everyone in the Service Department was professional, friendly and a pleasure to deal with. Everyone in the Service Department was professional, friendly and a pleasure to deal with. More
Other Employees Tagged: Rachelle Pennington, Raul Navarro
January 31, 2024
Everyone at the dealership was friendly, honest, and helpful in all areas - service, sales, and finance. This was the best car buying experience I have ever had. helpful in all areas - service, sales, and finance. This was the best car buying experience I have ever had. More
Other Employees Tagged: Debi Lewis, Earnest Jenkins
January 20, 2024
Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More
Other Employees Tagged: Richard Joyner, Nadie Martin, Debi Lewis, Rachelle Pennington, Haley McDonald