Liz Frohling
Liz Frohling at Ray Chevrolet

Liz Frohling

Service Manager

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
181 Reviews
4.7

181 Reviews

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181 Reviews of Liz Frohling

June 08, 2025

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Employee Rating

Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know More

by kathdun84
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Recommend Dealer
Yes

June 04, 2025

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TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department. More

by BANASE
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Recommend Dealer
Yes
Jun 04, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 02, 2025

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Ray Chevy has a well managed service department with a service staff that goes out of their way to make sure you’re being taken care of. I have bought my last 3 cars from Ray and would highly recommend t More

by JIMBOK007
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Recommend Dealer
Yes
Jun 02, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 23, 2025

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They are the best. From the sales, management service under writer's. The technicians are very curties about keeping the vehicle clean. The hole staff is like family. C More

by gmkawell
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke, Ray Scarpelli III

May 23, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 10, 2025

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Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Wor More

by spaceroy
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Recommend Dealer
No
May 14, 2025

Ray Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

April 21, 2025

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Everyone at this dealership is courteous and very knowledgeable. The service department is very efficient and understanding of any problems I may have. More

by snyder539
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Recommend Dealer
Yes

April 17, 2025

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When my husband and I had work done on our van this past week, the Service Advisor was very courteous We were very happy with the results. More

by joeczep
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Recommend Dealer
Yes

April 08, 2025

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I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te More

by SWTCHKS6984
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Recommend Dealer
Yes

March 22, 2025

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Have been buying vehicles from Ray since he opened in 1991! Always an EXCELLENT experience! And always refer friends and Family. More

by Wpowers3
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Recommend Dealer
Yes

March 05, 2025

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Rick from service is awesome! !! Very helpful and kind. Thank you for all your help. More

by Amanda
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke , Rick is the person that helped me but you guys are all great!!!!!!

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