Lindsay Givens | Page 9

My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it to Chrysler Jeep in Newport News and they told me it was something in fact wrong with my car! More

by Joy Verified Customer Verified Customer

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Service was accurate to my needs and completed in a timely manner. Thank you for the service and keep up the good work. timely manner. Thank you for the service and keep up the good work. More

by DTD Verified Customer Verified Customer

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Bannister Chrysler Dodge Jeep Ram Of Hampton has a tremendous "Supreme Team Staff" in sales, and the service department. 👏🏾 Banister Team look out for their customers and go above and beyond in solv tremendous "Supreme Team Staff" in sales, and the service department. 👏🏾 Banister Team look out for their customers and go above and beyond in solving your problem with your vehicle. Great dealership in Hampton, Va. More

by DANAEMSOLOMON Verified Customer Verified Customer

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Excellent service very quick and nice employee friendly customer service very helpful I’m glad I came here customer service very helpful I’m glad I came here More

by brownruth1960 Verified Customer Verified Customer

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I could not give 5 stars because of the lack of concern for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the first time. I was told that the tech that worked on my car has to finish a job that requires 15 hours and won’t be able to look at my car until he’s finished, after spending $9,500, $2,500 of which came directly from my savings! Being told to drop your car off is not sufficient. When a tech messes up the least they can do is look at the error to see if the vehicle is safe to drive and it’s the service advisor’s responsibility to ensure that happens. My vehicle was ultimately fixed days later by the ship foreman and Wesley for which I am very grateful! More

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I brought my car (which is a 2018 Pacifica Hybrid) because of a check engine light. Ms. Givens greeted me when I came in, and I told her I would wait while the diagnosed the problem. After an hour o because of a check engine light. Ms. Givens greeted me when I came in, and I told her I would wait while the diagnosed the problem. After an hour or so, and she told me the problem was a bad 12-volt battery and assured me that a replacement battery was in stock, and they could install it in about an hour. After about an hour, the car was ready. More

by payne967 Verified Customer Verified Customer

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Lindsay is professional, friendly and helpful. Kept me informed on progress of my vehicle repair Kept me informed on progress of my vehicle repair More

by twisted2de2 Verified Customer Verified Customer

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Everything went well, didn’t take as long as I thought it would. Fantasia is amazing. would. Fantasia is amazing. More

by teegardentyler Verified Customer Verified Customer

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The mechanics are incompetent on several occasions I've had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it righ had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it right!!! More

by jamesqwallace55 Verified Customer Verified Customer

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I had an excellent experience with Banister. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. More

by duckybullock10 Verified Customer Verified Customer

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