Lily Bandea

Richard Burns is the best Service Advisor I’ve worked with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an exp with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an expert in his professional field. I look forward to continuing to work with him with our next Nissan. More

by Dennis Verified Customer Verified Customer

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Richard is. very helpful service agent - professional while still being helpful, understanding of your problems, issues, & questions, clear when explaining things very helpful service agent - professional while still being helpful, understanding of your problems, issues, & questions, clear when explaining things, & clarifies as to options. He is great! Great rep for Nissan Torrance. More

by GAY_LAVALLEE Verified Customer Verified Customer

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I’ve brought my car in twice in a 2 and a half week span for engine issues that hasn’t been resolved. I left my car at the dealership twice (for 1-2 days each time), as well as took time off of work for my for engine issues that hasn’t been resolved. I left my car at the dealership twice (for 1-2 days each time), as well as took time off of work for my car to still have issues. And as of today my check engine light has come back on. Highly disappointed in the service I receive at Nissan of Torrance. Hence, the rating of 1 star. I think management and the mechanics at Nissan of Torrance are subpar. More

by Shamariana_w Verified Customer Verified Customer

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Took my car in for a failed FACTORY tps for a brand new 2024 Nissan z nismo . They forgot to put my lock lug nut that I paid $395 for as an add on at the dealer , so I had to go back and get it reinstalled 2024 Nissan z nismo . They forgot to put my lock lug nut that I paid $395 for as an add on at the dealer , so I had to go back and get it reinstalled . The gm made it right by providing me with a gas fill up . I have been waiting for my trade in to get paid for the last 2 months and I am coming up and a 30 date late pay , this will be the 2nd month the payment is due and late ! Very disappointed and dissatisfied with this dealer I am stressing everyday hoping this gets paid off before the 30 day mark then it will have a negative effect on my credit score ! Can’t seem to get a call back I am just being told someone will reach out to you and no one calls me ! More

by 424GARCIAERICK Verified Customer Verified Customer

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Great dealership, I had just had some work done on my car which they did great. Unfortunately the car did not last long after due to personal errors. But I decided to see if they would help me trade it in an which they did great. Unfortunately the car did not last long after due to personal errors. But I decided to see if they would help me trade it in and they helped me with that also! This dealership is great for service and sales department everything was so quick and easy! More

by Marcel Verified Customer Verified Customer

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Excellent customer service they go above beyond in the service dept and the whole place all around !! service dept and the whole place all around !! More

by 424GARCIAERICK Verified Customer Verified Customer

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No complaints, everyone is friendly and very helpful i love that they have a good amount of cars to choose from love that they have a good amount of cars to choose from More

by PEDROGRRL310 Verified Customer Verified Customer

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Everyone was nice and professional in dealing with me with my low credit scores. I thank them with my low credit scores. I thank them More

by TEDDY_T0 Verified Customer Verified Customer

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Miguel @ Nissan of Torrance was so helpful & He really has a strong commitment to customer satisfaction and success. I was overall happy with his performance &the customer service was excellent. I hi has a strong commitment to customer satisfaction and success. I was overall happy with his performance &the customer service was excellent. I highly recommend his expertise, & will recommend him to friends & family! More

by BRIDGETCGRANT20 Verified Customer Verified Customer

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I finally had to turn in my 2023 Armada which I loved driving for a new model. The new 2025 are just sold out everywhere and I just waiting for them to arrive. driving for a new model. The new 2025 are just sold out everywhere and I just waiting for them to arrive. More

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