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Marcell Saavedra

Overview Reviews (325) Inventory (163)

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Marcell Saavedra

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8

325 Reviews

Overview Reviews (325) Inventory (163)

4.8

325 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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325 Reviews of Marcell Saavedra

July 24, 2026

Dealership Rating

Employee Rating

Marcell provided videos and timely updates on repairs. Repair cost in my opinion are extremely high Repair cost in my opinion are extremely high More

by KEVINKEVCURLEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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July 23, 2026

Dealership Rating

Employee Rating

Excellent service, very professional, right on time , great advice and great perspective. I will recommend Nissan of Torrance to all my family members. great advice and great perspective. I will recommend Nissan of Torrance to all my family members. More

by LUISREYES493

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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July 23, 2026

Dealership Rating

Employee Rating

The team really took care of my car, I'm very appreciative for them looking out and being so helpful. appreciative for them looking out and being so helpful. More

by KEVIN@KEVJORD.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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July 21, 2026

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Employee Rating

Customer service is great. I liked after changing oil washed my car. Great service provided. I liked after changing oil washed my car. Great service provided. More

by AZSAEEDI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

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Jul 23, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide exceptional customer service and we are glad you appreciated the complimentary car wash after your oil change. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

I love marcell he every nice to me he always helps me with my car with my car More

by TIFFANYYOUNG66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Jul 23, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We strive to provide excellent customer service and are happy to always help with your car. We appreciate your loyalty and look forward to continuing to assist you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

Arcee and the whole team are great. I appreciate their humor, candor, and professionalism. Thanks Arcee! I appreciate their humor, candor, and professionalism. Thanks Arcee! More

by SeamusrRyan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

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Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with Arcee and our team. It's always our goal to provide both entertainment and quality service for our clients. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

Very good My experience was great the service was prompt and marcell was professional,knowledgeable and cool and marcell was professional,knowledgeable and cool More

by TEDDY_T0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Jul 22, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We're happy to hear that you had a great experience with us. Our team takes pride in providing prompt and professional service. We'll make sure to pass along your compliments to Marcell. Thanks again for your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2026

Dealership Rating

Employee Rating

Always a pleasure dealing with with staff working in service and parts department. Give Marcell a raise! service and parts department. Give Marcell a raise! More

by BISCUITDOG3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for the glowing review! We are so glad to hear that you have had a positive experience with our service and parts department. We will definitely pass along your kind words to Marcell. We appreciate your continued support and look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2026

Dealership Rating

Employee Rating

Every time I come, they seem to help me very good ? ? And every time I come, I like to deal with Marcel and Chris. I'm very pleased with them.?? ? And every time I come, I like to deal with Marcel and Chris. I'm very pleased with them.?? More

by TIFFANYYOUNG66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Jul 22, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to know that Marcell and Chris have provided excellent service for you every time. Our team takes pride in delivering exceptional customer service and we look forward to continue exceeding your expectations. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2026

Dealership Rating

Employee Rating

Fast and efficient battery replacement. Pricing of battery could have been a little more reasonable. Professional service and installation is good. Pricing of battery could have been a little more reasonable. Professional service and installation is good. More

by R.MATSUDA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Jul 22, 2026 -

Nissan of Torrance responded

Thank you for your feedback! We're glad to hear our installation and service met your expectations. We're always evaluating our pricing to provide the best value for our customers. We look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

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