Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
599 Reviews

Languages Spoken

English English

4.4

599 Reviews

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599 Reviews of Chris Figueredo

July 24, 2026

Dealership Rating
Employee Rating

I have had a great experience working with Chris for several years...He listens and answers my questions very well. Then goes over everything when I pick up my car...Plus they give me a ride home and ba More

by HALEHOKU
Service Price Transparency
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Recommend Dealer
Yes

July 23, 2026

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Excellent service; the entire staff goes the extra mile in customer care. They are always attentive to customers' needs and requirements and always seek a solution to meet them. More

by RLEOROGO
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Lily Bandea , José Enriquez

July 15, 2026

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They have yet to be able to figure out my issue, going on for over 18 months! Beyond frustrating! More

by BANKSJETER06
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Recommend Dealer
No

Other Employees Tagged: Rene Cruz

Jul 17, 2026

Nissan of Torrance responded

We apologize for the inconvenience and frustration you have experienced. We are committed to resolving your issue as quickly and efficiently as possible. Please contact us directly so we can work towards a solution. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

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Was in and out. Rene was great. Tv and music was too loud, so was not an enjoyable waiting experience More

by trinitylilly
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Recommend Dealer
Yes
Jul 17, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for the loud TV and music, and we will make sure to adjust the volume in the future. We appreciate your business and hope to provide a more enjoyable experience next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2026

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As usual i had a wonderful experience with the service team. I dealt with Arcee this time around, he’s new but seems very experienced. He was very helpful, provided updates and was very transparent. I hig More

by JR.ENRI12
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Recommend Dealer
Yes
Jun 18, 2026

Nissan of Torrance responded

Thank you for your amazing review! We couldn't be happier to hear that you had a wonderful experience with our service team, especially with Arcee. We take great pride in providing exceptional customer service and transparency is key for us. Thank you for choosing Nissan of Torrance, we truly appreciate your support and 5-star rating! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2026

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Marcel perfect in each area. Very professional on top of the game to the 10, very informative. On top of his craft excellent Marcell More

by JANINE PHILLIPS
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Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jun 20, 2026

Nissan of Torrance responded

Thank you for your glowing review! We are thrilled to hear that Marcell exceeded your expectations in every aspect of our services. We strive to provide top-notch professionalism, excellent communication, and the best results for our clients. We appreciate your support and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2026

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Smooth transaction. Treated well. All needs met. Great experience. Tech was honest and helpful about my car needs. More

by AMBEROJURI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra, Raymond Ward

Jun 12, 2026

Nissan of Torrance responded

Thank you for the fantastic review! We strive to provide top-notch service and are thrilled to hear that we met all of your needs. Our team takes pride in being honest and helpful for every customer. Thanks again for choosing our Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2026

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Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. More

by LSONOFMORNING
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Recommend Dealer
Yes
Jun 05, 2026

Nissan of Torrance responded

Thank you for your kind words! We are so glad to hear that Marcell provided exceptional customer service and that you enjoyed the video detailing our services. Your satisfaction is our top priority and we look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2026

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Employee Rating

Customer Service is nice, but the waiting time is too much. I notice every time i take the car for service, they move the electrical system and don’t put the system back to the way I had it. More

by a.morales0114
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2026

Nissan of Torrance responded

Thank you for bringing this to our attention. We apologize for the inconvenience you experienced and are dedicated to improving our services. Your feedback is valuable to us and will be used to improve our services. We hope to see you again! Kind Regards, Elizabeth Reyes customer Relations Manager

May 26, 2026

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Employee Rating

Friendly staff and mechanics. Marcell is really good and communicative. They get job done efficiently and well. I would recommend this dealer to a friend. Thanks More

by Lukas
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Marcell Saavedra , Jason Lewis

May 29, 2026

Nissan of Torrance responded

Hello Lukas, thank you for the kind words! We strive to provide excellent service and are so glad you had a positive experience with us. We will make sure to pass along your compliments to Marcell and the rest of our team. Thank you for recommending us to your friends! Kind Regards, Elizabeth Reyes Customer Relations Manager

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