Leslie Colin | Page 4

This dealer returned my car after service with a mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hub mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hubcaps. They offered to order a new one for me, but when the part came it was only the center cap. I waited about a month for the correct part, and was given a full set of hubcaps, but without any center caps. They did not offer to install the new hubcap. This cost me quite a few hours of my time trying to resolve the issue, which was never resolved to my satisfaction. More

by MSIMANIS Verified Customer Verified Customer

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Very clean and orderly Service dept. sales floor is impressive also. Staff was very helpful. sales floor is impressive also. Staff was very helpful. More

by GWARMOWSKI Verified Customer Verified Customer

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I brought my car in because the check engine light came on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sur on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sure I had a ride home so I could still get my own obligations for the day done. I am completely satisfied with the Hawk Ford team top to bottom, and I will definitely be going in for my next service need. I appreciate everything! More

by MESANDJJS Verified Customer Verified Customer

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It sucked! No phone call back from the owner or general manager when asked multiple times No phone call back from the owner or general manager when asked multiple times More

by SCOTTHAACKER Verified Customer Verified Customer

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All went well. Service was preformed when promised . every one was helpful. Shuttle was great and very helpful. Service was preformed when promised . every one was helpful. Shuttle was great and very helpful. More

by SPENDER315 Verified Customer Verified Customer

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Over priced, arrogant, did not care, tried to blame me for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. More

by BIGMACSC Verified Customer Verified Customer

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Checked me in quickly and very professional and kind. They update to what my Bronco needed. They update to what my Bronco needed. More

by RTRIF899 Verified Customer Verified Customer

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people were very nice, helpful and setting up service was easy on line. X X easy on line. X X More

by RICK.A.WEBB Verified Customer Verified Customer

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Overall it was good and efficient service, my only issue was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out. was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out. More

by JESSICA Verified Customer Verified Customer

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Great service. Very fast they even came and picked up my car.i love their service Very fast they even came and picked up my car.i love their service More

by MARCSOFFICE76 Verified Customer Verified Customer

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