Kyle Peixoto | Page 6

Good people, good place, major parts communication problem Been servicing Subaru’s here for several years—always efficient, courteous, good explanations, reasonable prices. Just had tow hitch installed, and n Been servicing Subaru’s here for several years—always efficient, courteous, good explanations, reasonable prices. Just had tow hitch installed, and nothing has gone right: —told I could have 2” receiver, told 2” was installed, but 1.25 was installed. Oops. —Told 1.25 was subaru standard from 2017. Nice to be told after the fact. —told from start I would have to supply ball. None in inventory, at $95 no wonder. —The kicker: tow xxxxx are sold with specific screw thicknesses and lengths. Service, who installed, couldn’t tell me my requirement. Parts, who sold, couldn’t tell me. Manuals, catalogs, google didn’t have answers. “Sorry.” Sorry? —I had to ask for national contact, was given customer service. They took my call on sat a.m. good. But they have to research the answer and get back to me. We’ll see —had I been given the 2” i was promised before and after the sale I would know the answers. I don’t think subaru should sell sonething for which they can’t seem to supply this basic info. Very disappointed and upset. Subaru, really? —Where’s that subaru love when you need it? More

by DONALD.HURWITZ Verified Customer Verified Customer

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Great but little expensive Great people but expensive the car was supposed to be pick up i did it on line they told me i had to call for that service i never did that before Great people but expensive the car was supposed to be pick up i did it on line they told me i had to call for that service i never did that before More

by DADNEDMOM Verified Customer Verified Customer

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Friendly and professional They took care of what I asked for and inspected the entire car. Finding a loose bumper and reattaching it for me. I am very happy with the servic They took care of what I asked for and inspected the entire car. Finding a loose bumper and reattaching it for me. I am very happy with the service. More

by k4idndjei Verified Customer Verified Customer

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found the problem having trouble playing an audio book. have had the radio system replaced once, but am having a problem again. they have ordered another new system. h having trouble playing an audio book. have had the radio system replaced once, but am having a problem again. they have ordered another new system. hope this takes care of it. More

by BETHJK Verified Customer Verified Customer

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Comprehensive Found problems and maintenance missed by others. Took me to the car, raised up on the lift and showed me the issues and carefully explained what had t Found problems and maintenance missed by others. Took me to the car, raised up on the lift and showed me the issues and carefully explained what had to be done More

by Martin Verified Customer Verified Customer

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Great customer service Quick and timely service. Very friendly staff. Would definitely recommend anyone to go there. Was always updated and kept in the loop during the re Quick and timely service. Very friendly staff. Would definitely recommend anyone to go there. Was always updated and kept in the loop during the repair process More

by Brooke62611 Verified Customer Verified Customer

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Thorough and pleasant Have been using this dealership for years and only have excellent feedback.They far exceed other dealerships that we have had experience with.We thin Have been using this dealership for years and only have excellent feedback.They far exceed other dealerships that we have had experience with.We think that Brian is an amazing person to work with and oversees everything to perfection. More

by KARENKELLEY47 Verified Customer Verified Customer

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First Experience Appointment for routine oil change was made promptly. Work was performed while I waited. Inspection revealed work needed on the rear brakes. Work was Appointment for routine oil change was made promptly. Work was performed while I waited. Inspection revealed work needed on the rear brakes. Work was completed before noon. Arrangements to transport me to my home (the AM) were efficient and effective. More

by JOHN.MCJ3 Verified Customer Verified Customer

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Great service! Thanks for the help with my key problem. The team at the dealership was very helpful. The shuttle service was great and they kept me up to date on the Thanks for the help with my key problem. The team at the dealership was very helpful. The shuttle service was great and they kept me up to date on the status of the repairs. More

by SSHEINKOPF Verified Customer Verified Customer

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A slice of perfection. They just make it easy.. normally they pick up/ drop off my car but this particular time I decided to visit. Was in and out pretty quick and they even They just make it easy.. normally they pick up/ drop off my car but this particular time I decided to visit. Was in and out pretty quick and they even washed my car for me, the workers here dont act like miserable robots so the overall time spent here was pretty enjoyable. More

by GUY9588 Verified Customer Verified Customer

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